Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Kimberly Voinea

Albany,NY

Summary

Proven multitasker and reliable team player, I excelled at Reggianos 2 by efficiently managing high customer volumes and resolving complaints to enhance guest satisfaction. My ability to memorize menus and run food swiftly contributed to a welcoming atmosphere for all guests. I have a great work ethic, learning quickly and always available.

Overview

2
2
years of professional experience

Work History

Server/Bartender/Representative

Reggianos 2
08.2022 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Hostess/Server

Not Just Pastrami
10.2022 - 10.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Bartender

College

Education

Bachelor of Arts - Criminal Justice

University At Albany
Albany, NY
05.2028

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Menu Memorization
  • Food Running
  • Highly reliable
  • Strong multitasking

Languages

Romanian
Native or Bilingual

References

Ronald Bartiromo- (347)-733-2624

Denise Perno- (347)-234-7607

Timeline

Hostess/Server

Not Just Pastrami
10.2022 - 10.2023

Server/Bartender/Representative

Reggianos 2
08.2022 - 08.2024

Bartender

College

Bachelor of Arts - Criminal Justice

University At Albany

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Kimberly Voinea