Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kimberly Vongmongkol

Kimberly Vongmongkol

Human Resource Business Partner
Longmont,CO

Summary

Accomplished Human Resources Business Partner with a proven track record at Balfour Senior Living, enhancing employee engagement and retention through effective coaching and mentoring. Skilled in conflict resolution and performance. Expertise in management support and employee relations ensuring a positive, productive workplace. Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as an indispensable partner. Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Overview

15
15
years of professional experience

Work History

Human Resources Business Partner

Balfour Senior Living
06.2023 - Current
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Client CCare Coordinator

SYNERGY HomeCare
12.2022 - 06.2023


  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Provided comprehensive support to clients throughout the service lifecycle, fostering long-term partnerships.
  • Served as a trusted point of contact for internal stakeholders regarding all aspects of client care coordination efforts across departments.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Host Home Provider

Mosaic Inc.
04.2013 - 08.2022
  • Developed personalized care plans for each client to address their unique needs and goals.
  • Collaborated with healthcare professionals to ensure clients received appropriate medical care and support services.
  • Coordinated with interdisciplinary teams including therapists, case workers and family members to provide seamless care.
  • Facilitated strong relationships between clients and their natural support networks contributing to long-term stability.

Director of Human Resources

ResCare
10.2009 - 01.2014
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Discovered and resolved complex employee issues that affected management and business decisions.

Education

Bachelor's - Organizational Behavior

Colorado Christian University
Loveland

Associate Degree - Paralegal

Kaplan College
Thornton, CO
04.2009

Skills

  • Employee Retention
  • Coaching and Mentoring
  • Coaching leadership
  • Management Support

Timeline

Human Resources Business Partner

Balfour Senior Living
06.2023 - Current

Client CCare Coordinator

SYNERGY HomeCare
12.2022 - 06.2023

Host Home Provider

Mosaic Inc.
04.2013 - 08.2022

Director of Human Resources

ResCare
10.2009 - 01.2014

Bachelor's - Organizational Behavior

Colorado Christian University

Associate Degree - Paralegal

Kaplan College
Kimberly VongmongkolHuman Resource Business Partner