Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Walker

NEWTON,MS

Summary

Lead Teller successfully displaying customer-first mentality while interacting with customers. Understanding and empathetic communicator adept in connecting with others to meet banking needs.

Astute Head Teller with top-notch relationship-building, sales and money handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Head Teller

BANKFIRST
Newton, MS
04.2017 - Current
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Mentored newly hired team members on appropriate responses to patron questions.
  • Identified potential needs through observation, questioning and listening.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Provided customers with appropriate literature on banking products and services.
  • Maintained friendly and professional customer interactions.

Teller

Newton County Bank
Newton, MS
08.2000 - 03.2017
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

Medical Office - Medical Office Technology

East Central Community College
Decatur, MS
05.2005

Skills

  • Training and Development
  • Cash Drawer Reconciliation
  • Bill Payment Receipt
  • Complex Information Interpretation

Timeline

Head Teller

BANKFIRST
04.2017 - Current

Teller

Newton County Bank
08.2000 - 03.2017

Medical Office - Medical Office Technology

East Central Community College

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