Summary

Overview

Work History

Education

Skills

Timeline

Lavonne Jenkins

Marion,Virginia

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

22

22

years of professional experience

Work History

Head Teller

Bank Of Glade Spring

Glade Spring, VA

02.1999 - 04.2021

Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.
Created and maintained a positive work environment within the branch.
Provided first-rate customer service by identifying and addressing customer concerns and inquiries.
Assisted customers with account openings, closings, transfers, payments.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Performed daily audits of cash drawers, deposits, withdrawals, transfers.
Directed team members in authorizing loans and opening checking and savings accounts.
Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
Assisted in training new tellers on operational procedures, policies, and regulations.

Education

High School Diploma -

Chilhowie High School

Chilhowie, VA

05-1996

Skills

Cash Drawer Balancing
Staff Management
Quality Control
Teller Support
Employee Coaching
Currency Exchange
Loan Payment Processing
Banking Financial Software
Transaction Verification Proficiency

Cash Handling Experience
Staff Training and Development
Branch Operations
Security Procedures
Operational Efficiency
Decision-Making
Employee Training Oversight
Customer Service
Willing to Learn

Timeline

Head Teller

Bank Of Glade Spring

02.1999 - 04.2021

High School Diploma -

Chilhowie High School