Kimberly Watson
Summary
Highly-motivated with desire to take on new challenges. Support program operations by applying strong document management and resource coordination skills to meet and address any need, resolve concerns to promote efficiency, and maximize service outreach. Proven relationship-building and planning abilities. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Texas Works Advisor I, HHSC Arlington
Department of Health and Human Services
Arlington, TX
06.2023 - 03.2024
- Processed SNAP and Medicaid applications within productivity expectations.
- Accurately entered data and client information to determine eligibility.
- Screened client applications to determine public program services eligibility.
- Conducted client interviews for verification.
- Reviewed and verified documents for accuracy, completeness, and compliance received by clients through ELDS sources through multiple systems.
- Generated notices to clients to provide missing information and case action.
- Collaborated with other departments and agencies to cross-check and ensure accuracy.
- Ensured compliance with company policies and legal regulations regarding employment practices.
Floater Classroom Assistant, Kooken Education Center
Arlington Independent School District
Arlington, TX
03.2023 - 06.2023
- Assisted in the management of behavior in classroom and outdoor settings to provide a safe environment for students.
- Conducted small group instruction.
- Conducted one-on-one tutoring sessions with individual students who needed extra help.
- Assisted teachers in preparing and organizing classroom materials.
- Substituted for both teachers and classroom assistants
- Provided in-house support where requested.
- Completed various tasks as assigned.
- Enforced school rules within the classroom environment.
Special Education Classroom Assistant, Lovett Elementary
Chicago Public Schools
Chicago, IL
10.2016 - 02.2023
- Provided one-on-one support and instruction to a student with an IEP.
- Assisted in the management of behavior in classroom and outdoor settings.
- Assisted in the modification of assignments in collaboration with the case manager and the general education teacher.
- Maintained a running record of daily performance and behaviors.
- Utilized positive reinforcement techniques when working with students.
- Monitored student progress and provided feedback to teachers regarding student performance.
- Enforced rules and expectations consistently throughout the classroom setting.
- Participated in professional development opportunities related to best practices in serving special needs populations.
Processing Specialist, Seasonal Summer Position
Salvation Army
Chicago, IL
06.2015 - 09.2022
- Processed high-volume calls to process tickets for item pickup.
- Scheduled and assisted customers with inquiries regarding their scheduled pickup.
- Coordinated estimated arrival times with dispatch to provide the customer a courtesy call.
- Performed quality assurance checks on processed documents for errors or omissions.
- Monitored voicemail systems to determine callback distribution and management escalation.
Office Assistant
Northeastern Illinois University
Chicago, IL
01.2014 - 07.2015
- Provided administrative support to staff members, including copying and scanning documents, mail sorting, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and files.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Typed invoices to be processed for Accounts Payable technicians.
- Distributed invoices for further processing to the respective technician.
- Assisted with special projects as needed.
Education
Advanced Paralegal Certification -
University of Texas El Paso
02.2022
Bachelor of Science - University Studies
The University of Texas At Arlington
Arlington, TXSome College (No Degree) - Elementary Education
Northeastern Illinois University
Chicago, ILSkills
- Confidentiality
- Documentation and paperwork
- Application assessment and review
- Eligibility procedures
- Policy interpretation
- Data entry, recordkeeping and data input
- Medicaid
- Public assistance and social services
- Documentation and reporting
- Effective communication skills
- Proficiency in Office, Teams, Adobe, Windows, Mac interfaces
Certification
ELS Paraprofessional License, 06/01/16, 06/01/28
Advanced Paralegal, Estate Planning Endorsement 02/2022
References
References available upon request.
Timeline
Texas Works Advisor I, HHSC Arlington
Department of Health and Human Services
06.2023 - 03.2024
Floater Classroom Assistant, Kooken Education Center
Arlington Independent School District
03.2023 - 06.2023
Special Education Classroom Assistant, Lovett Elementary
Chicago Public Schools
10.2016 - 02.2023
Processing Specialist, Seasonal Summer Position
Salvation Army
06.2015 - 09.2022
Office Assistant
Northeastern Illinois University
01.2014 - 07.2015
Advanced Paralegal Certification -
University of Texas El Paso
Bachelor of Science - University Studies
The University of Texas At Arlington
Some College (No Degree) - Elementary Education
Northeastern Illinois University
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