Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
25
25
years of professional experience
Work History
Service Writer
Burnips Equipment
Coopersville, Michigan
09.2016 - 05.2024
Managed customer service inquiries regarding equipment repairs and maintenance.
Scheduled service appointments for machinery in alignment with technician availability.
Prepared detailed work orders for service technicians based on customer needs.
Manager
Lemmen Shell
Coopersville, Michigan
06.1999 - 08.2016
Supervised daily operations to ensure compliance with safety standards.
Managed team schedules and assigned tasks to optimize workflow efficiency.
Coordinated inventory management to maintain stock levels and minimize shortages.