Dynamic and results-driven professional with extensive experience in guest service and team leadership at Baybreeze Seafood Restaurant. Proven ability to enhance customer satisfaction through effective problem-solving and organization. Recognized for training new staff and ensuring operational excellence, fostering a reliable and responsible work environment.
Work History
Server/Manager
7 Years 9 Months
Baybreeze Seafood Restaurant | 01.2019 - Current
Supervised front-of-house operations to maintain smooth guest flow and timely service.
Trained new servers on menu knowledge, service standards, and order accuracy.
Monitored dining room activity to resolve guest concerns and prevent service delays.
Managed closing duties, including cash reconciliation, side work, and station readiness.
Liaised between servers and upper management to address issues and manage challenges.