Kimberly West
Spokane,WA
Summary
Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.
Strategic-thinking individual experienced in sales and operations. Owner of bath and body business for more than 7 years. Offering engaging and pleasant personality with expertise improving customer relationships.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
35
35
years of professional experience
Work History
Owner/Operator
KW Natural Fixes
Ephrata, WA
04.2014 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Aligned branding initiatives and sales strategies with client goals.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
- Put together realistic budgets based upon costs and fees for successfully operating business
- Input income and expense details into database to track business finances and address variances
Mom
None Yet
Moses Lake, WA
01.1993 - 04.2018
- Supervised 4 household.
- Maintained entire family's schedule and organized events.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Built positive and nurturing environments to support child social and emotional growth.
- Communication skills
- Cooking and cleaning and organizing skills
- Coaching and guiding
- Accountability
House Cleaner
Dust Busters Cleaning Service
Moses Lake, WA
04.2017 - 07.2017
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Telemarketer
Olan Mills Portrait Studio
Lynwood Center, WA
09.1994 - 02.1995
- Completed daily cold calling and outreach to build sales pipeline.
- Called old clients to sell them photo packages
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
High School Diploma -
Mariner High School
Everett, WA06.1995
Skills
- Product Branding
- Relationship building
- Verbal and written communication
- Menu development
- Inventory management
- Sales proficiency
- Recipes
- Budgets
- Excellent Communication
- Leadership
- Flexible and Adaptable
- Housekeeping
- Cleaning
- Clothes Laundering
- Leadership and People Development
- Strategic Planning
Additional Information
I am a positive and hard worker looking to fill up some free time. Let me know how I can serve you today.
Timeline
House Cleaner
Dust Busters Cleaning Service
04.2017 - 07.2017
Owner/Operator
KW Natural Fixes
04.2014 - Current
Telemarketer
Olan Mills Portrait Studio
09.1994 - 02.1995
Mom
None Yet
01.1993 - 04.2018
High School Diploma -
Mariner High School
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