Kimberly White
Admission Representative Navigator
Jackson,MS
Summary
Professional and poised Admissions Representative with 2 years of experience, but over 20 plus years in customer service and special talents in training, sales and persuasive communication. Talented at presenting information to small groups, maintaining accurate information and staying up-to-date with admissions policy changes. Excellent in navigating a small clinic setting, making sure orders and patient information is accurate before getting test and procedures done. Schedule appointment that correlates with doctor office visits.
Overview
20
20
years of professional experience
12
12
years of post-secondary education
Work History
Admissions Representative
Baptist Medical Center
Jackson, United States
10.2021 - Current
- Supported patients through admissions process by checking demographics and checking to make sure insurance is update and accurate.
- Reviewed patient orders and make sure it is authorized before testing or procedure is done.
- Explained balances and collect payments that are due at the time of service.
- May sure all forms are signed and dated.
Cashier
Morrison Healthcare Food Services
Jackson, MS
05.2019 - 10.2021
- Helped customers complete purchases, locate items and promote sale items for the month.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Draw count downs at the end of each shift and run audits weekly.
Food and Nutrition Representative
Baptist Medical Center
Jackson, MS
01.1999 - 01.2016
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Assessed calories, sodium, sugar and other nutrition data to oversee patients' diets.
- Educated trayline groups on proper nutrition by sharing meal planning ideas.
- Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients.
Education
Master of Science - Leadership
Belhaven University
Jackson, MS 02.2019 - 05.2021
Bachelor of Science - Childcare And Family Education
Jackson State University
Jackson, MS 01.2005 - 08.2010
High School Diploma -
Lanier High School
Jackson, MS 09.1993 - 05.1998
Skills
Experience in sales
Excellent interpersonal skills
Client Engagement
Data verification
Inbound and outbound calls
Telephone etiquette
Interpersonal Communication
Multitasking Abilities
Training and Development
Timeline
Admissions Representative
Baptist Medical Center
10.2021 - Current
Cashier
Morrison Healthcare Food Services
05.2019 - 10.2021
Master of Science - Leadership
Belhaven University
02.2019 - 05.2021
Bachelor of Science - Childcare And Family Education
Jackson State University
01.2005 - 08.2010
Food and Nutrition Representative
Baptist Medical Center
01.1999 - 01.2016
High School Diploma -
Lanier High School
09.1993 - 05.1998