Kimberly Whitehead
Lancaster
Summary
Aspiring television news reporter bringing more than a decade of experience communicating with the public, investigating concerns, gathering information, conducting interviews, resolving complex issues, and producing clear written documentation. Known for building trust quickly, asking thoughtful questions, uncovering key details, and presenting information in a clear and engaging manner. Experienced working under pressure, managing sensitive situations, and serving as a visible representative for organizations. Eager to transition these strengths into a broadcast news career focused on informing, educating, and connecting communities.
Overview
16
16
years of professional experience
Work History
Assistant Community Manager
TAM Residential
Dallas
02.2024 - 04.2026
- Served as a primary point of contact for residents, gathering information and investigating concerns.
- Interviewed residents, vendors, and stakeholders to collect details, verify facts, and document findings.
- Prepared reports, summaries, and written communications for leadership review.
- Identified trends and recurring issues through observation, documentation, and analysis.
- Managed sensitive situations requiring professionalism, discretion, and strong communication.
- Communicated timely updates to multiple audiences while maintaining accuracy.
Workplace Experience Operations and Concierge
FTI Consulting, Inc
Dallas
03.2019 - 01.2024
- Acted as an information hub for employees, executives, visitors, and corporate leadership.
- Collected, verified, and communicated information across departments and stakeholder groups.
- Coordinated executive meetings, recruiting events, and company-wide functions with attention to detail.
- Developed strong public-facing communication skills while interacting with diverse audience daily.
- Managed multiple priorities and deadlines in a fast-paced professional environment.
- Maintained accurate records and documentation supporting operational decision-making.
Community Manager
Valiant Residential
Waxahachie
02.2015 - 04.2018
- Managed all operations for a 120-unit community while serving as the public face of the property.
- Conducted resident and applicant interviews to gather and verify information
- Produced monthly reports summarizing financial performance, operational trends, and community concerns.
- Investigated account issues and documented findings with accuracy and attention to detail.
- Monitored local market conditions and community developments to support informed decisions.
Community Manager
Fairfield Residential Company LLC
Dallas
06.2010 - 02.2015
- Oversaw operations for 249-unit community, enhancing resident engagement through proactive initiatives.
- Cultivated relationships with residents and diverse stakeholders to foster a sense of community.
- Analyzed trends and tracked feedback to provide actionable insights for leadership decision-making.
- Resolved complex issues through research, communication, and fact-based decision-making.
- Prepared executive-level reports and presentations summarizing key information.
Education
High School Diploma -
Z.Tolliver Private School
Dallas, TX06-2009
Skills
- Written communication
- Research and Fact Verification
- Interviewing
- Community Engagement
- Public Relations
- Financial Reporting
Timeline
Assistant Community Manager
TAM Residential
02.2024 - 04.2026
Workplace Experience Operations and Concierge
FTI Consulting, Inc
03.2019 - 01.2024
Community Manager
Valiant Residential
02.2015 - 04.2018
Community Manager
Fairfield Residential Company LLC
06.2010 - 02.2015
High School Diploma -
Z.Tolliver Private School