Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly Wilburn

Red Oak,Tx

Overview

4
4
years of professional experience

Work History

waitress

AppleBees
Waxahachie, Tx
05.2024 - Current
  • Provided efficient and exceptional customer service in a fast, high-volume dining operation.
  • Took customers' orders accurately, suggested menu items, and ensured timely delivery of food and beverage orders to guests' tables.
  • Maintained knowledge of all menu items, promotions, and specials to upsell offerings effectively and improve the overall guest experience.
  • Effectively resolved customer issues with professionalism and efficiency while maintaining overall guest satisfaction.
  • Maintained cleanliness and organization of the dining area and other relevant areas to health and safety standards.

Intern

Westbrand Studios
Desoto, Tx
05.2022 - Current
  • Making sure to capture every moment for our client to see
  • Pay attention to details
  • Taking pictures of the little things
  • Making sure our client is satisfied

Team member

Dairy Queen
Red Oak, Tx
09.2021 - 06.2024
  • Customer service
  • Order taker
  • Built loyal clientele through friendly interactions
  • Took initiative to find extra tasks or learn something new
  • Customer service
  • Handling transactions
  • Ensuring a positive dining experience
  • Restocking inventory

Education

Graduate -

Red Oak High School
Red Oak, Tx

Undergrad -

Sam Houston State University
Huntsville, Tx

Skills

  • Communication skills
  • People skills
  • Problem-solving abilities
  • Can work under pressure
  • Teamwork
  • Organization skills
  • Creativity
  • Work ethic
  • Professionalism
  • Learning agility
  • Attention to detail

Accomplishments

  • 2nd place in UIL choir as alto 2
  • Helped feed the homeless and supplied them with personal hygiene
  • Employee of the month

Timeline

waitress

AppleBees
05.2024 - Current

Intern

Westbrand Studios
05.2022 - Current

Team member

Dairy Queen
09.2021 - 06.2024

Graduate -

Red Oak High School

Undergrad -

Sam Houston State University

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Kimberly Wilburn