Kimberly Wilburn
Red Oak,Tx
Overview
4
4
years of professional experience
Work History
waitress
AppleBees
Waxahachie, Tx
05.2024 - Current
- Provided efficient and exceptional customer service in a fast, high-volume dining operation.
- Took customers' orders accurately, suggested menu items, and ensured timely delivery of food and beverage orders to guests' tables.
- Maintained knowledge of all menu items, promotions, and specials to upsell offerings effectively and improve the overall guest experience.
- Effectively resolved customer issues with professionalism and efficiency while maintaining overall guest satisfaction.
- Maintained cleanliness and organization of the dining area and other relevant areas to health and safety standards.
Intern
Westbrand Studios
Desoto, Tx
05.2022 - Current
- Making sure to capture every moment for our client to see
- Pay attention to details
- Taking pictures of the little things
- Making sure our client is satisfied
Team member
Dairy Queen
Red Oak, Tx
09.2021 - 06.2024
- Customer service
- Order taker
- Built loyal clientele through friendly interactions
- Took initiative to find extra tasks or learn something new
- Customer service
- Handling transactions
- Ensuring a positive dining experience
- Restocking inventory
Education
Graduate -
Red Oak High School
Red Oak, TxUndergrad -
Sam Houston State University
Huntsville, TxSkills
- Communication skills
- People skills
- Problem-solving abilities
- Can work under pressure
- Teamwork
- Organization skills
- Creativity
- Work ethic
- Professionalism
- Learning agility
- Attention to detail
Accomplishments
- 2nd place in UIL choir as alto 2
- Helped feed the homeless and supplied them with personal hygiene
- Employee of the month
Timeline
waitress
AppleBees
05.2024 - Current
Intern
Westbrand Studios
05.2022 - Current
Team member
Dairy Queen
09.2021 - 06.2024
Graduate -
Red Oak High School
Undergrad -
Sam Houston State University