Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Wilson

Meherrin,VA

Summary

Motivated Retail Supervisor with strong background in directing, training and motivating staff to achieve full potential and meet company goals. Demonstrated ability to optimize store operations, increase sales, improve customer satisfaction levels. Known for exceptional leadership abilities, problem-solving skills and commitment to achieving store targets.

Overview

14
14
years of professional experience

Work History

Retail Supervisor

Gabes, Gabriel Brothers
Lynchburg, VA
07.2024 - Current
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Updated visual merchandising displays to attract customers and promote sales.
  • Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Counted and balanced registers
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

Cashier/Sales Floor Associate

Dollar Tree Distribution Center
Farmville, VA
10.2010 - 03.2024
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Personal Care Aide

Caremed
Dillwyn/Charlotte County, VA
06.2014 - 06.2022
  • Prepared meals according to dietary specifications and assisted with feeding when necessary.
  • Answered questions from family members regarding care plans for the client.
  • Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
  • Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
  • Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.

Education

High School Diploma -

Buckingham County High School
Buckingham, VA
06-1996

Skills

  • Employee Motivation
  • Store Organization
  • Task Delegation
  • Goal Setting and Acheivement

Timeline

Retail Supervisor

Gabes, Gabriel Brothers
07.2024 - Current

Personal Care Aide

Caremed
06.2014 - 06.2022

Cashier/Sales Floor Associate

Dollar Tree Distribution Center
10.2010 - 03.2024

High School Diploma -

Buckingham County High School

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Kimberly Wilson