Kimberly Wooten

• Managed key holder responsibilities such as opening and closing the store, setting alarms.
• Ensured store was opened and closed in a timely manner according to company policies.
• Supervised bank deposits and security procedures, ensuring compliance with store policies during opening and closing.
• Handled cash transactions and prepared daily financial reports.
• Verified accuracy of register tills at beginning and end of shift.
• Performed daily banking duties such as deposits and withdrawals of funds from registers.
• Assisted customers with product selection and beauty advice.
• Managed inventory levels and restocked shelves to ensure product availability and enhance customer experience.
• Trained new staff on company policies and sales techniques to improve team performance and sales effectiveness.
• Maintained visual merchandising standards for optimal product display.
• Organized backroom storage areas to maximize efficiency of space utilization.
• Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
• Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.

Worked for the Ohio Department of Aging.

Interviewed residents at long term and short term Nursing home facilities to ensure residents were treated well, had everything they were supposed to have, ensure facility was clean, patients were clean and taken great care of.

• Conducted nutritional assessments to identify health risks and recommend dietary modifications.
• Assisted dietitians in developing personalized nutrition plans for patients.
• Coordinated patient education sessions on healthy eating and lifestyle choices.
• Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
• Maintained accurate records of patient dietary assessments and progress notes.
• Interacted with patients and team members, ensuring a respectful and dignified environment.
• Conducted inventory management of dietary supplies and equipment for efficiency.

• Greeted and assisted visitors with professionalism and courtesy.
• Maintained a neat, organized reception area.
• Responded to customer inquiries via phone or email promptly and courteously.
• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Obtained and processed payments from clients for products and services.
• Processed payments and updated accounts to reflect balance changes.
• Handled diverse needs for clients in-person, by phone or through email.
• Scheduled appointments and maintained calendars for staff members.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Coordinated appointment calendar and balanced schedules to promote optimal productivity.
• Managed incoming calls, directing inquiries to appropriate departments.
• Assisted team members with various administrative tasks.
• Processed mail and packages, coordinating deliveries efficiently.
• Assisted with mail sorting and distribution.
• Maintained filing systems, ensuring easy access to important documents.
• Monitored reception area to provide consistently safe, hazard-free environment for customers.
• Coordinated pick-up and delivery of express mail services.
• Coordinated travel arrangements for staff members as needed.
• Prepared documents such as invoices, reports, memos, letters, financial statements.
• Handled cash with high accuracy and reconciled accounts weekly to identify discrepancies.
• Input new documents, expenses and orders into system for timely recordkeeping.
• Reviewed accounts for payments received or approved credit arrangements.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

• Coordinated emergency procedures and managed in-flight emergencies effectively.
• Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
• Demonstrated safety equipment and procedures to meet FAA guidelines.
• Managed medical emergencies during flights to provide immediate care and support.
• Assisted passengers with boarding procedures and luggage storage on aircraft.
• Helped passengers stow carry-on luggage in overhead compartments.
• Responded to medical emergencies during flights.
• Resolved passenger issues promptly during flights to enhance overall customer experience.
• Communicated flight information clearly to passengers and crew throughout journeys.
• Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
• Adhered to company policies regarding security measures and protocol at all times.
• Assisted disabled passengers with boarding and deplaning.
• Observed passengers for intoxication or possible threat to safety.
• Took measures during unusual conditions to maximize safety of customers and crew.
• Inventoried aircraft amenities and completed order list for turnaround.
• Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
• Conducted periodic trips through cabin to monitor passenger comfort.
• Worked with air marshals, airport security, and ground personnel to remove unruly passengers.