Kimberly Workman
Stay-At-Home-Parent
Royersford,PA
23
years of professional experience
Compassionate and dependable professional recognized for strong communication, organizational, and problem-solving skills. Committed to leveraging these abilities to foster positive relationships and drive effective solutions in a dynamic work environment. Eager to re-enter the workforce and contribute meaningfully with a proactive approach to challenges and a dedication to excellence. Prepared to make a lasting impact through collaboration and innovative thinking.
Work History
Full-Time Family Caregiver
8 Years 7 Months- Managed the daily care and educational needs of a child with special needs
- Coordinated medical, therapy, and school appointments to ensure comprehensive care and support for child's development
- Collaborated with teachers, therapists, and healthcare providers
- Cultivated organizational, communication, advocacy, and problem-solving skills to effectively navigate care challenges
- Managed complex schedules, documentation, and transportation
- Maintained accurate records and documentation for child's care and progress.
- Record keeping and documentation
- Managed household tasks, including budgeting and meal planning, to create a nurturing and supportive environment
- Provided personalized care and support for daily living activities.
- Developed and maintained structured routines to enhance family well-being.
Outpatient Registrar
1 Year- Streamlined patient registration process, ensuring accurate data entry and compliance with hospital policies.
- Updated and maintained electronic health records, ensuring accuracy and compliance with regulatory requirements.
- Managed high call volumes while maintaining a professional demeanor, ensuring timely responses to inquiries from both patients and medical professionals.
- Collaborated with clinical staff to address patient concerns and improve overall experience during registration process.
- Implemented quality control measures to maintain accuracy in patient records and billing information.
Practice Administrator
4 Years- Streamlined patient scheduling processes to enhance operational efficiency and reduce wait times.
- Implemented electronic health record systems to improve data accuracy and patient information access.
- Oversaw daily operations ensuring alignment with organizational goals and adherence to best practices.
- Supported successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information, and surgical consents.
- Continuously updated personal knowledge about surgical procedures, medical terminology, and relevant software systems through professional development opportunities.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
Medical Assistant
3 Years- Assisted in patient intake processes, ensuring accurate data collection and efficient workflow management.
- Coordinated scheduling for patient appointments, optimizing provider availability and minimizing wait times.
- Conducted routine medical procedures, including immunizations and lab sample collection, adhering to safety protocols.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Salon Manager
1 Year- Open and closed salon, cleaning store and tanning booths, banking, hiring, training, payroll, marketing
- Oversaw daily operations to ensure high-quality customer service in fast-paced salon environment.
- Managed staff scheduling and training to optimize team performance and efficiency.
- Fostered a positive workplace culture through team-building activities and open communication channels.
- Resolved customer concerns promptly, enhancing satisfaction and loyalty within the client base.
Patient Services Director
3 Years- Streamlined patient scheduling process, enhancing appointment efficiency and reducing wait times.
- Supervised front office operations, ensuring compliance with healthcare regulations and quality standards.
- Developed training programs for staff, promoting best practices in patient interaction and care management.
- Streamlined patient flow by optimizing appointment scheduling and resource allocation.
- Scheduled surgical procedures, coordinating with physicians and nursing staff to optimize workflow.
- Coordinated with insurance companies to obtain pre-authorizations for scheduled surgeries, minimizing financial barriers for patients.
Office Manager and RMA
1 Year- Managed front office operations, ensuring efficient patient flow and appointment scheduling.
- Oversaw billing and coding processes, enhancing accuracy in insurance claims submission.
- Administered vaccinations under physician supervision, ensuring adherence to safety protocols.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Instructor
1 Year- Presented class lectures and educational demonstrations, prepared quizzes, and exams, maintained student attendance and grades
- Monitored student progress, providing constructive feedback and support to promote academic success and retention.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Promoted classroom safety, collaboration, and best practices.
- Increased student participation via engaging lectures and assignments.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Education
Associate of Applied Science - Liberal Arts And Sciences
Certificate - Registered Behavior Technician Hour Course
Certificate of Technical Studies - Medical Assistant
Skills
Medical Assistant certification
Advisory board contribution
Distinguished alumnus award
Team leadership
Time management
Decision-making
Attention to detail
Multitasking
Timeline
Full-Time Family Caregiver
Stay-At-Home-Parent
01.2018 - CurrentRead More
Outpatient Registrar
Paoli Hospital
01.2017 - 01.2018Read More
Practice Administrator
Hove Center for Facial Plastic Surgery
01.2012 - 01.2016Read More
Medical Assistant
Pediatric Associates
01.2009 - 01.2012Read More
Salon Manager
Hollywood Tans
01.2008 - 01.2009Read More
Patient Services Director
Siepser Laser Eyecare
01.2005 - 01.2008Read More
Office Manager and RMA
David L. Hitz Family Practice
01.2004 - 01.2005Read More
Instructor
Lincoln Tech
01.2004 - 01.2005Read More
Eastern University
Associate of Applied Science from Liberal Arts And Sciences
Read More
ATCC/Relias
Certificate from Registered Behavior Technician Hour Course
Read More
Lincoln Tech
Certificate of Technical Studies from Medical Assistant
Read More