Kimberly Young
Jacksonville,Florida
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
U-Haul
Jacksonville , FL
02.2023 - Current
- Loaded and unloaded cargo in accordance with company procedures.
- Performed pre-trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
- Maintained accurate records of deliveries, including invoices, manifests, and other relevant documents.
- Drove delivery truck to deliver products safely and efficiently while adhering to traffic laws and regulations.
- Utilized GPS navigation systems for efficient route selection and timely arrivals at destinations.
- Ensured all shipments were properly secured before leaving the facility.
Security Captain
Giddens Security
Jacksonville , FL
06.2019 - 02.2023
- Supervised and coordinated security staff to ensure proper coverage of assigned posts.
- Conducted regular reviews of security systems, including access control, CCTV surveillance, alarm systems, and fire safety equipment.
- Maintained records of all incidents, including incident reports and investigations.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Assessed threats to personnel safety and property loss prevention measures.
Education
Associate of Science - Nursing
Florida State College At Jacksonville
Jacksonville, FL05-2017
High School Diploma -
Orange Park High School
Orange Park, FL05-1996
Skills
- Complaint Resolution
- Inbound and Outbound Calling
- Account Updating
- Data Entry
- Computer Proficiency
- Payment Processing
- Problem Resolution
- Follow-Up Skills
- Appointment Scheduling
Affiliations
Class A CDL's
Customer Service Representative
Security License's
Medical Asst.
Timeline
Customer Service Representative
U-Haul
02.2023 - Current
Security Captain
Giddens Security
06.2019 - 02.2023
Associate of Science - Nursing
Florida State College At Jacksonville
High School Diploma -
Orange Park High School
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