Kimberly Young
Portage,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Supervisor
UPS
10.2020 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentor new hires in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Responsible for inbound trailers, unloading, gps of inbound and tracking outbound.
Owner
Maui Beach Tan
08.2017 - 08.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
Marketing/Management
Edward Rose and Sons
06.2002 - 08.2017
- Worked closely with marketing management to develop and execute community relations activities.
- Assisted management in developing marketing materials designed to attract potential clientele through social media platforms.
- Answered multi-line phone.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Transcription.
Education
Bachelor of Arts - Criminal Justice
Western Michigan University
Kalamazoo06.1993
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Operations Management
- Multitasking
- Attention to Detail
- Organizational Skills
- Reliability
Timeline
Supervisor
UPS
10.2020 - Current
Owner
Maui Beach Tan
08.2017 - 08.2023
Marketing/Management
Edward Rose and Sons
06.2002 - 08.2017
Bachelor of Arts - Criminal Justice
Western Michigan University
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