Kimberly Zenor Diaz
Lacon,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am currently trying to find a job here so I can move here. I am only here until the 29th but if able, can do a zoom interview and then if hired can go from there.
Overview
8
8
years of professional experience
Work History
Office Clerk
Jim’s IGA
Lacon
06.2019 - Current
- Received payments from customers via cash or credit card transactions.
- Count down and balance drawers
- Overseeing employees and answering customer’s questions
- Handling returns and refunds from customers
- Directing calls to the right department
- Faxing papers and copying papers for customers
Gas Station Clerk
BPL Plasma
Lacon, IL
02.2017 - 08.2019
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
- Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
- Operated cash register to process transactions accurately and efficiently.
- Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
- Provided excellent customer service by addressing complaints promptly and courteously.
- Checked expiration dates on food items before stocking them onto shelves.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Maintained work area and kept cash drawer organized.
Education
Some College (No Degree) -
Illinois Central College
East Peoria, ILHigh School Diploma -
Midland High School
08-2004
Skills
- Data Management
- Data Entry
- Billing and coding
- Records Management
- Verbal Communication
- Telephone reception
- Inbound Calls
- Scanning and copying
- Call handling
Timeline
Office Clerk
Jim’s IGA
06.2019 - Current
Gas Station Clerk
BPL Plasma
02.2017 - 08.2019
Some College (No Degree) -
Illinois Central College
High School Diploma -
Midland High School