Kimberly Zumwalt

Started as crew member 2014

Got promoted to shift lead in 2020

Got promoted to Ram Dec 2020

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
• Assisted in development and implementation of new menus to offer variety and options to customers.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.

Daily ADLs

Taking Vitals

Helping with feeding

Daily paperwork

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
• Assisted in development and implementation of new menus to offer variety and options to customers.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Fostered positive work environment, leading to decrease in staff turnover.