Yachla Spain
Fruitland,NM
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zumiez
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers and community to promote long term business growth.
Retail Sales Lead
Journeys
05.2022 - 04.2023
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Trained team members in successful strategies to meet operational and sales targets
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Barista Shift Lead
Durango Joes
02.2021 - 06.2022
- Memorized ingredients and recipes for wide variety specialty drinks.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
High School Diploma -
Piedra Vista High School
Farmington NM, 8740205.2021
Skills
- Training Activities
- Multitasking Strengths
- Business Strategies
- Customer Service
- Time Management
- Closing Procedures
- Cash Handling Accuracy
Photography,Modeling
Started photography when entered high school, doing small photo shoots for friends and family. Started modeling in late April working slowly on building a portfolio and in hopes to make a career based out of it.
Timeline
Sales Associate
Zumiez
02.2023 - Current
Retail Sales Lead
Journeys
05.2022 - 04.2023
Barista Shift Lead
Durango Joes
02.2021 - 06.2022
High School Diploma -
Piedra Vista High School
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