Kimberly Nunez
Perris,CA
Summary
Dynamic Care Coordinator with a proven track record at Renewing Hope Family Counseling Center, adept in case management and showcasing excellent communication. Achieved significant improvements in patient care coordination and HIPAA compliance. Skilled in patient education and cultural sensitivity, I excel in fostering community outreach and advocacy, demonstrating strong problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Care Coordinator/Community Health Worker
Renewing Hope Family Counseling Center
Murrieta, CA
08.2023 - Current
- Maintained records to process personnel information and produce reports for Enhanced Care Management team.
- Care coordinated medical and behavioral health appointments
- Ensured HIPPA compliance with state regulations related to healthcare service provision.
- Educated clients on available resources and services within their communities.
- Collaborated with multi-disciplinary staff and community agencies to improve overall patient care and response times.
- Completed intake and safety risks assessments with living environments or activities of daily living.
- Directed and trained new and existing employees for the Enhanced Care Management team.
In-Home Caretaker
Terry's Helping Hands
Yucaipa
05.2021 - 08.2023
- Transported and accompanied clients to medical appointments and social activities as needed.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Assisted clients with proper exercises and rehabilitation.
- Documented patient status and reported changes in care needs.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
Eligibility Specialist
Dr. Boutros Family Clinic
Lake Forest, CA
07.2013 - 10.2015
- Reviewed patients eligibility and determined whether patients met the criteria to receive medical services.
- Developed strategies to improve efficiency in the eligibility processes.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Scheduled and confirmed appointments and meetings for management team.
- Answered and directed incoming calls using multi-line telephone system.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents.
Education
Certificate - Substance Abuse Counselor
Sober College
Online10-2024
Certificate - Community Resources
Community Health Worker Residency Program/IEHP
Rancho Cucamonga, CA07-2024
Certificate - Suicide Prevention
QPC
Riverside, CA05-2024
Certificate - Peer Specialist
CalMHSA's/ Parent Anonymous
Online02-2024
Some College (No Degree) - Behavioral Sciences
Moreno Valley College
Moreno Valley, CASkills
- Case management
- Excellent communication
- Patient education
- Community outreach
- Cultural sensitivity
- Promotes advocacy
- Problem-solving and critical thinking
Timeline
Care Coordinator/Community Health Worker
Renewing Hope Family Counseling Center
08.2023 - Current
In-Home Caretaker
Terry's Helping Hands
05.2021 - 08.2023
Eligibility Specialist
Dr. Boutros Family Clinic
07.2013 - 10.2015
Certificate - Substance Abuse Counselor
Sober College
Certificate - Community Resources
Community Health Worker Residency Program/IEHP
Certificate - Suicide Prevention
QPC
Certificate - Peer Specialist
CalMHSA's/ Parent Anonymous
Some College (No Degree) - Behavioral Sciences
Moreno Valley College
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