Kimberly Anne Velazquez
Tyler,TX
Summary
Versatile and dynamic, with a proven track record at Del Frisco's Double Eagle Steakhouse, I excel in customer service and office administration. Fluent in multiple languages, I enhanced customer satisfaction and fostered a positive work environment through effective communication and a positive attitude, significantly contributing to operational efficiency and team cohesion.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Assistant
One Body One Mind
07.2022 - 05.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- I tried my best at being professional, as well as open minded courteous others!
- I maintained privacy practice HIPPA regulations, making sure nobody's information was compromised!
Bartender Waitress
Del Frisco's Double Eagle Steakhouse
08.2022 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- High end atmosphere as well as experience, would definitely recommend this steak house to being luxury restaurant! Amazing unique, service quality teamwork as a whole!
- Did my best making sure customer's food beverage's was to their higher level standard. Having good people, who actually are excited to go to work was enlightening!
Assistant Manager
Applebees
05.2020 - 01.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
05-2025
Skills
- Data entry
- Customer service
- Multi-line phone proficiency
- Office administration
- Positive attitude
- [Language] fluency translated when I needed to in Spanish, hand language, or French
Accomplishments
I was intimidated by this job, this field of work!
It was very eye opening, much different lessons I learned!
I should've, practiced more on being a better office assistant!
Welcomed many patients making them feel welcomed, not to be nervous!
I would do my best at multitasking! Filing, billing best I could!
When not knowing or confused of a task, instead of asking for help or "guidance".
I was intimidated by Doctor, as well as did not want to bother him!
This place of work is beautiful, patience is necessary, knowledge of Psychiatry is a must!
Goal I learned from this particular type of work.
Being humble, never judge anybody.
Mental Health being looked at as a "weak' category, or having a Stigma towards mental health!
This is reason why many prisons are full, many are homeless, as well as is reason many are scared "off" seeking help!
Certification
NA
Singing, writing Music, as well as performing!!
I've written my first song at the age of 3!
I remember writing my song with a Crayon!
Since age 4, I performed in front of school plays, as well as "BIG" audiences to me being a young little girl.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Sign Language
Limited Working
Timeline
Bartender Waitress - Del Frisco's Double Eagle Steakhouse
08.2022 - 12.2022
Office Assistant - One Body One Mind
07.2022 - 05.2023
Assistant Manager - Applebees
05.2020 - 01.2022
NA
Tyler Junior College - High School Diploma,
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