Kimberly Turner
Fultondale,AL
Summary
Knowledgeable Loan Processor bringing 8 years of experience in banking and financial positions. Highly skilled in working well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between bank and customer.
Overview
10
10
years of professional experience
Work History
Customer Solutions Representative
Spire
Birmingham, AL
08.2024 - Current
- Provided customer service to a variety of clients through phone, email and other channels.
- Resolved customer inquiries in an efficient and timely manner.
- Assisted customers with product selection, ordering, installation and troubleshooting.
Loan Processor
PNC Bank
Pittsburgh, PA
01.2021 - 12.2023
- Analyzed loan applications and supporting documents to determine eligibility for approval.
- Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
- Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
Lead Vault Teller
PNC Bank
Birmingham, AL
10.2016 - 12.2020
- Verified and authenticated customers' identification documents for accuracy and completeness.
- Monitored the cash vault to ensure adequate currency supply, while ensuring the safety of all staff members working in the vault area.
- Initiated and processed customer transactions including deposits, withdrawals, payments, transfers and loan payments.
Branch Banker
PNC Bank
Moody, AL
11.2014 - 10.2016
- Greeted customers, identified customer needs and provided appropriate banking services.
- Assisted customers with opening new accounts, processing deposits and withdrawals, cashing checks and making loan payments.
- Provided guidance to customers on the use of online banking tools and mobile applications.
Education
Some College (No Degree) - Business Administration
Jefferson State Community College
Birmingham, ALSkills
- Escrow Account Management
- Dedicated Work Ethic
- Attention to Detail
- Document Management
Affiliations
- Customer
Timeline
Customer Solutions Representative
Spire
08.2024 - Current
Loan Processor
PNC Bank
01.2021 - 12.2023
Lead Vault Teller
PNC Bank
10.2016 - 12.2020
Branch Banker
PNC Bank
11.2014 - 10.2016
Some College (No Degree) - Business Administration
Jefferson State Community College
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