Kimberly Matuszak
Davison,MI
Overview
10
10
years of professional experience
1
1
Certification
Work History
Billing Specialist
Hank Graff Chevrolet
Davison, MI
12.2024 - Current
- Manage inventory levels, and collaborate with other companies and team members to adequately manage inventory levels
- Efficiently manage documentation through filing and bookkeeping
- Record data on a variety of platforms
- Collaborate with sales, finance and service teams to ensure time sensitive paperwork is efficiently managed
- Ensure speed and efficiency handling documentation for individuals/companies
- Manage payments ranging from hundreds to thousands of dollars
- Ensure state laws be followed through paperwork and processing registrations
- Ensures compliance with state and manufacturers requirements
- Process billing inquiries and resolve discrepancies
- Manage high-volume workload while remaining detail-oriented
- Effectively handle inquiries via phone communication with bank representatives and customers
General Manager
Dortch Enterprises
Otisville, MI
12.2022 - 12.2024
- Oversaw the production and success of 3-20 employees at a time
- Maintain inventory levels and discrepancies
- Collaborated with management to develop improved cleaning schedules, enhancing operational efficiency across shifts.
- Oversaw daily store activities to ensure efficiency and effectiveness, implementing company policies and sales strategies
- Collaborate with team members and management to train, and communicate plans to improve daily operations
- Maintain FIFO throughout all levels of the store ensuring food safety
- Providing outstanding customer service/satisfaction on a day to day basis
- Oversaw store opening and closing procedures, following safety guidelines and company policies
- Balance cash drawers and handle discrepancies promptly
General Manager
Domino's
Clio, MI
05.2021 - 12.2022
- Oversaw the production and success of 2-8 employees at a time
- Oversaw daily operations, ensuring efficiency and adherence to company standards
- Maintain inventory levels and discrepancies
- Collaborate with team members and management to train, and communicate plans to improve daily operations
- Develop skills and growth throughout team
- Maintaining FIFO throughout all levels of the store, ensuring staff members are following food safety guidelines
- Preparing the daily and weekly schedule
- Developing and overseeing Management Meetings
- Oversaw store opening and closing procedures, following safety guidelines and company policies
Manager
At Home The Home Decor Superstore
Saginaw, MI
05.2020 - 05.2021
- Foster a collaborative team environment, mentoring staff to achieve individual and store goals
- Maintain professional, organized, and safe environment for employees and patrons
- Accomplish multiple tasks within established timeframes
- Collaborated with management to develop improved cleaning schedules, enhancing operational efficiency across shifts.
- Oversee daily store activities to ensure efficiency and effectiveness, implementing company policies and sales strategies.
- Ensure high levels of customer satisfaction through excellent service, handle complaints and enhance the shopping experience
- Oversaw store opening and closing procedures, following safety guidelines and company policies
- Balance cash drawers and handle discrepancies promptly
Cook
Zehnders
Frankenmuth, MI
12.2019 - 02.2020
- I started working at Zehnder’s as my season was coming to an end at Bronner’s. I made delicious meals for guests, I had janitorial duties, and worked as a team with my coworkers to get things done.
- Followed proper safe handling policies
- Sanitized kitchen, work station and equipment
- Prepared meals and took into account customer food allergies
- Prepared beverages orders
- Prepped ingredients
- Stocked production cooler
- Operated deep fryer
Associate
Bronner's Christmas Wonderland
Frankenmuth, MI
09.2019 - 12.2019
- I worked at Bronner’s as seasonal, and they taught me that customer service and being friendly is so important. Things I used to do include stocking shelves, help guests and janitorial duties.
- Assisted customers and handled their needs and complaints
Manager
McDonald's
Vassar, MI
10.2015 - 10.2019
- I first started working at McDonald’s when I was 15, and was honored enough to become their first youngest manager at 17. Tasks I had were making sandwiches, helping guests, janitorial duties, taking orders, handling money and leading shifts to success.
- Supervised team members
- Managed day-to-day operations
- Handled opening and closing of restaurant
- Responsible for hiring new recruits
- Balanced tills
- Cleaned restaurant
- Prepared staff schedules
Education
High school diploma -
Vassar High School
Vassar, Mi Skills
- Meticulous
- Phone etiquette and customer service
- Office experience
- Problem-solving
- Time management
- Cash Handling
- Store Management Experience
- Administrative experience
- Cleaning Experience
- Food Safety and Handling
Certification
- ServSafe Manager 2022 to 2027
- Food Handler Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Billing Specialist
Hank Graff Chevrolet
12.2024 - Current
General Manager
Dortch Enterprises
12.2022 - 12.2024
General Manager
Domino's
05.2021 - 12.2022
Manager
At Home The Home Decor Superstore
05.2020 - 05.2021
Cook
Zehnders
12.2019 - 02.2020
Associate
Bronner's Christmas Wonderland
09.2019 - 12.2019
Manager
McDonald's
10.2015 - 10.2019
High school diploma -
Vassar High School