Highly proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
FORT LAUDERDALE, FL
12.2023 - Current
Continuously tracked and evaluated students' progress.
Maintained accurate records of student attendance and performance.
Partnered with educators to promote student excellence.
Human Resources Assistant
Amazon Inc
Seattle, WA
10.2022 - 05.2023
Monitored timekeeping records for accuracy and completeness.
Managed employee relations issues including grievances, complaints, and disputes as needed.
Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Updated employee database with changes in job title, salary information or contact details.
Immigration Officer
Passport Immigration and Citizenship Agency
Montego Bay, Jamaica
11.2007 - 08.2018
Audited files to verify completeness and accuracy of paperwork to prevent errors.
Worked with law enforcement agencies to carry out mandated civil and criminal prosecutions.
Coordinated detention and deportation for individuals violating country immigration laws.
Reviewed and visas, passports and immigration applications to verify adherence to requirements.
Documented daily data related to investigations and findings.
Assessed individual eligibility for entrance into country based on paperwork, system information and direct interviews.
Reviewed immigration documentation for validity and asked targeted questions of each individual.
Document Preparer
Jackson Associates
Sunrise, FL
Collected data from customers through phone or face to face interview to properly prepare immigration documents.
Implemented new format for collection of information.
Education
Bachelor of Science - Hospitality And Tourism Management
University of The West Indies
Mona, Kingston, Jamaica
11.2004
Skills
Calm and Professional Under Pressure
Efficient and Detail-Oriented
Courteous with Strong Service Mindset
Timeline
Substitute Teacher
Kelly Educational Services
12.2023 - Current
Human Resources Assistant
Amazon Inc
10.2022 - 05.2023
Immigration Officer
Passport Immigration and Citizenship Agency
11.2007 - 08.2018
Document Preparer
Jackson Associates
Bachelor of Science - Hospitality And Tourism Management