Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberlyn J Molina

18 Spring Street Apt 3, Wallington,New Jersey

Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with communication skills and ability to build and cultivate relationships to drive business retention.

Overview

3
3
years of professional experience

Work History

Uber Partner

Uber Technologies Inc.
03.2022 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Package Handler

FedEx:Ground
08.2022 - 01.2023
  • Followed safety regulations to maintain safe work environment.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Sales Representative

Delgado Travel
11.2021 - 03.2022
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Sales Representative

PLS Cash and Check
02.2021 - 10.2021
  • Provide assistance for customers with special billing requests
  • Perform clerical duties such as typing, proofreading, and sorting mail
  • Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary
  • Processed customer transactions promptly, minimizing wait times.
  • Calculated fees due, interest and change for customer transactions.

Education

PH1 - Phlebotomy Technician

Branford Institute
Paterson, NJ
06.2023

High School Diploma -

John Bowne High School
Flushing, New York
08.2014

Skills

  • Retail Sales Customer Service
  • Customer Relations
  • Order Processing
  • Process Transactions
  • Specimen Labeling Procedures
  • Quality Control
  • Specimen Collection
  • Time Management
  • Stress Management
  • Blood Sample Collection
  • Phlebotomy Functions
  • Patient Support
  • Specimen Transport

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Package Handler

FedEx:Ground
08.2022 - 01.2023

Uber Partner

Uber Technologies Inc.
03.2022 - Current

Sales Representative

Delgado Travel
11.2021 - 03.2022

Sales Representative

PLS Cash and Check
02.2021 - 10.2021

PH1 - Phlebotomy Technician

Branford Institute

High School Diploma -

John Bowne High School

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Kimberlyn J Molina