Kimberly Bennett
Farmingdale,NJ
Summary
Experienced front-end lead with strength in cash register operations, drawer balancing, refund processing, and POS troubleshooting. Known for training cashiers, resolving issues quickly, and keeping checkout service accurate and smooth.
Overview
24
24
years of professional experience
Work History
Full Time Lead
Dollar General
Howell Township, New Jersey
11.2024 - 09.2026
- Trained new cashiers on register procedures and customer service to ensure consistent customer experience.
- Resolved register issues and payment disputes at checkout to maintain transaction accuracy and customer satisfaction.
- Assisted cashiers with customer complaints and inquiries to enhance service quality and uphold store reputation.
- Supported cashier staff during busy front-end shifts.
- Processed refunds, exchanges, and price adjustments.
- Counted cash drawers and verified till accuracy.
- Counted and balanced cashier drawers.
- Completed opening and closing tasks for register area.
- Scanned, priced, and bagged groceries fast to keep lines moving.
- Kept work area clean by sweeping floors and wiping counters.
- Assisted customers in finding items throughout the store.
- Backed up other teams with shelf stocking and grocery bagging.
- Updated merchandising and signage during weekly and seasonal promotions.
- Answered phone calls to support customer questions and orders.
- Scanned items and checked register pricing for accuracy.
- Applied company policies and loss prevention standards.
Office Manager
Affordable Outdoor Power Equipment
Howell Township, New Jersey
01.2003 - 08.2021
- Ordered office supplies and coordinated purchasing for retail and service operations, maintaining inventory levels to support operational needs.
- Updated inventory logs for parts, accessories, and incoming equipment shipments.
- Processed invoices and customer billing details for equipment sales and repairs, ensuring timely and accurate financial transactions.
- Tracked and reconciled invoices and payments to ensure accuracy in accounts receivable and payable.
- Handled basic bookkeeping tasks, including bank statement reconciliation and journal entry preparation.
- Monitored office budget for inventory, postage, and vendor services.
- Calculated balances, totals, and commissions to assist accounting staff.
- Kept filing system organized for records, correspondence, and other documents.
- Maintained an organized office workspace to support efficient daily operations and professional presentation.
Education
High School Diploma -
Manasquan High School
Manasquan, NJ06-1977
Skills
- Cash register operations
- POS troubleshooting
- Refund processing
- Cash drawer balancing
- Employee training
- Customer service
Timeline
Full Time Lead
Dollar General
11.2024 - 09.2026
Office Manager
Affordable Outdoor Power Equipment
01.2003 - 08.2021
High School Diploma -
Manasquan High School