Kimberly S. Pasquale
Beaver,PA
Summary
Dynamic and seasoned professional with a robust background in customer service, sales, and management. Proven track record of enhancing customer experiences across diverse demographic markets, demonstrating a strong commitment to ethical practices and service excellence. Consistently recognized for outstanding sales performance, showcasing the ability to thrive with minimal supervision while driving results. Passionate about fostering positive relationships and delivering exceptional service that exceeds expectations.
Overview
36
36
years of professional experience
Work History
Real Estate Agent
RE/MAX Select Realty
03.2003 - Current
- Built and strengthened relationships with new and existing clients to drive revenue growth.
- Qualified leads, fostered relationships and executed sales strategies to close transactions.
- Executed successful sales strategies to convert leads into customers.
- Met with clients, delivering presentations on real estate procedures, and technical aspects of contracts.
Appeal Board Member-BC Tax Assessment
Beaver County, PA
08.2023 - Current
- Fostered collaboration among board members, promoting open communication and shared decision making.
- Communicated with and listened to county property owners regarding property tax/valuation concerns.
Thrift Store Building & Operations Manager
Beaver County Humane Society
08.2019 - 04.2020
- Supervised operations staff and volunteers while keeping all parties compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and implemented strategies to maximize customer satisfaction, and managed POS marketing.
- Coordinated advertising efforts, community relations as well as pricing structures for maximum store profitability.
- Collaborated closely with upper management regarding any store/staff concerns, issues, ideas etc.
Owner/Operator
Bumblebee Trading Co
02.2017 - 09.2020
- Created resale business model within brick & morter retail setting from origination.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Office Manager-Real Estate Sales
Hostetter Auctioneers
03.2002 - 05.2007
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Account Executive-Advertising
WBVP/WMBA Radio Stations
07.1990 - 03.2006
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals and close sales.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Managed accounts to retain existing relationships and grow share of business.
Education
Real Estate Salesperson -
Pennsylvania State University
Monaca, PASkills
- Customer Service
- Project/ People Management
- Professional Oral/Written Communication
- Contract Negotiations & Administration
- Data Analysis
- Social Media Marketing
- Problem Solving/Critical Thinking
- Ethical Conduct
- Teamwork and Collaboration
Affiliations
- Beaver County Board of Realtors *PA Association Of Realtors * National Association of Realtors
Timeline
Appeal Board Member-BC Tax Assessment
Beaver County, PA
08.2023 - Current
Thrift Store Building & Operations Manager
Beaver County Humane Society
08.2019 - 04.2020
Owner/Operator
Bumblebee Trading Co
02.2017 - 09.2020
Real Estate Agent
RE/MAX Select Realty
03.2003 - Current
Office Manager-Real Estate Sales
Hostetter Auctioneers
03.2002 - 05.2007
Account Executive-Advertising
WBVP/WMBA Radio Stations
07.1990 - 03.2006
Real Estate Salesperson -
Pennsylvania State University