Kimbriana Oliver

• Processed customer transactions efficiently using point-of-sale system.
• Managed cash drawer, ensuring accuracy and accountability during shifts.
• Provided exceptional customer service, resolving issues promptly and courteously.
• Assisted in maintaining cleanliness and organization of front counter area.
• Trained new cashiers on operational procedures and customer interaction techniques.
• Implemented strategies to improve speed of service, enhancing customer satisfaction.
• Greeted customers entering store and responded to customer needs.

Operated cash register for cash, and card transactions with excellent accuracy levels.

• Developed and implemented cleaning schedules to optimize workflow and enhance service delivery.
• Trained new staff members on company protocols, safety procedures, and effective cleaning techniques.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Cleaned walls and ceilings with special reach tools following regular schedule.

• Handled cash etc.
• Assisted customers with menu selections and answered inquiries about food items.
• Collaborated with team members to maintain cleanliness and organization in service area.
• Implemented upselling techniques, enhancing overall customer experience and satisfaction.
• Resolved customer complaints promptly, maintaining positive dining experiences for patrons.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.