Chris Kim
Tempe,AZ
Summary
Marketing professional offering 5 years of designing and executing successful marketing campaigns. Solid understanding of retail dynamics and customer service standards. Experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Driven to bring client vision to life with innovative strategy and targeted campaigns. Proficiency in Google Analytics and Adobe Creative Suite
Overview
12
12
years of professional experience
Work History
Customer Development Lead
GoDaddy
04.2016 - Current
- Adjust sales scripts to better target the needs and interests of specific individuals
- Contact businesses or private individuals by telephone to solicit sales for goods or services
- Explained products or services and prices; as well as answering questions from customers
Sr. Marketing Specialist
GoDaddy
11.2018 - 05.2022
- Account ownership and client relationship management
- Reporting work with internal analytics team to develop performance and insights
- Analyzed KPIs and trends to identify areas of opportunity or potential optimizations
- Guide and manage additional teams such as creative & copy to test variations of assets to determine highest performances
- Worked with clients to plan and allocate budget across channels
- Managing stakeholder requests to fulfill EQS and KPI goals
- Maintaining marketing team workload
- Conducting reviews and technical editing with developers/partner outreach
- Generate Email templates to send out to 20 million+ customers
- Working B2C and B2B clients to create a dynamic marketing experience
Supervisor
GoDaddy
09.2017 - 12.2018
- Monitor sales and staff performance to ensure that monthly goals were met
- Listen to and resolve customer complaints regarding services, products, or personnel
- Attend company meetings to exchange product information and coordinate work activities with other departments
Administrative Assistant
The Party Staff
03.2013 - 04.2016
- Organized data entry in a timely manner
- Input W4 and I9 Paperwork
- Stocked uniforms and inventory daily
- Served and obtained new clients
District Manager
Verizon GoWireless
01.2015 - 01.2016
- Retained goal and stock across multiple stores in AZD3 (Arizona District 3 Southwest)
- Oversee regional and local sales managers and their staffs
- Resolve customer complaints regarding sales and services
- Plan and direct staffing, training and performance evaluations to develop and control sales and service programs
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZ05.2011
Skills
- CRM Sales Marketing
- Typing Speed – 120 WPM
- Google Suite Docs
- Microsoft Office Suite
- Adobe Suite
- Analytic Tools - Tableau, Google
- Content Graphic Design - Shoost, Adobe, Facebook, Twitter, etc
- SEO
Additional Information
- Team Management Awards – GoDaddy, Top Sales Awards 2016
- Top Salesman Southwest District 3 - Verizon, 2011
Timeline
Sr. Marketing Specialist
GoDaddy
11.2018 - 05.2022
Supervisor
GoDaddy
09.2017 - 12.2018
Customer Development Lead
GoDaddy
04.2016 - Current
District Manager
Verizon GoWireless
01.2015 - 01.2016
Administrative Assistant
The Party Staff
03.2013 - 04.2016
High School Diploma -
Mountain Ridge High School
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