Chelsea Raim
Gilbert
Summary
Exceptionally motivated Sales Consultant with over 9 years of experience in sales and customer service. Proven track record of exceeding sales metrics by enhancing the customer buying experience, building rapport, and providing strategic solutions. Adept at outbound consultative sales, digital marketing conversations, and turning tech inquiries into revenue-driving opportunities.
Overview
11
11
years of professional experience
Work History
Inbound Sales III
GoDaddy
12.2023 - Current
- Partner with small business owners to identify pain points and deliver tailored paid solutions including website security, email protection, SEO, social media marketing, and full-service web design.
- Leverage deep product knowledge and needs-based selling to educate clients on ROI-driven strategies, helping them save time and grow online visibility.
- Achieve and maintain performance metrics including NNST and NPS while assisting peers and contributing to ongoing team development.
Inbound Sales II
GoDaddy
04.2022 - Current
- Transition business owners from technical support to full-service solutions by emphasizing ROI and time savings
- Consistently achieved 108% of NNST (Net New Sales Target) while maintaining an NPS (Net Promoter Score) of 80
Inbound Sales Consultant
GoDaddy
08.2017 - 04.2022
- Consulted with business owners to improve online presence and client communication strategies
- Reached an average of 128% NNST from 2020–2021 with an NPS of 78
- Supported team development by assisting supervisors with agent coaching and identifying growth opportunities
Sales and Marketing Specialist
Hibu
02.2017 - 08.2017
- Consulted SMB clients via cold outreach to implement customized digital marketing and web design services aligned with their business goals.
- Expanded client base by increasing active marketing packages and driving outbound sales
District Manager
Boost Mobile
08.2015 - 02.2017
- Developed and implemented retail strategies to boost customer acquisition and profitability
- Achieved sales goals through staff training, mentoring, and performance coaching
- Led recruitment and hiring for multiple Eastern Iowa locations
Sales Associate
Boost Mobile
02.2014 - 08.2015
- Recommended purchases to customers, increasing revenue.
- Top sales representative for eastern Iowa.
Education
High School Diploma -
Linn Mar
Marion, IA06-2015
Skills
- Consultative Sales
- Outbound Prospecting
- Digital Product Knowledge
- Effective Communication
- Team Collaboration
- Customer Relationship Management (CRM)
- Lead Qualification
Timeline
Inbound Sales III
GoDaddy
12.2023 - Current
Inbound Sales II
GoDaddy
04.2022 - Current
Inbound Sales Consultant
GoDaddy
08.2017 - 04.2022
Sales and Marketing Specialist
Hibu
02.2017 - 08.2017
District Manager
Boost Mobile
08.2015 - 02.2017
Sales Associate
Boost Mobile
02.2014 - 08.2015
High School Diploma -
Linn Mar
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