Kimi Crider
Manchester,NH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
CoManager
Ulta Beauty
Nashua, NH
06.2024 - Current
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
Store Manager
Bath & Body Works
Salem, NH
03.2023 - 06.2024
- Leads a team of 50 employees at peak, including a sales leadership team of 4
- Sets goals during Individual Development plan sessions with leaders to fortify division of responsibility and hold them accountable for results
- Successfully delivered on all sales and service goals in the first year in the role
- Responsible for scheduling to ensure top talent is in the building during peak business to maximize sales
- Responsible for ensuring all company deadlines are met for visual and promotional execution.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Executive Team Leader
Target
Methuen, Ma
- Leads 30+ employees between the Style, Beauty, and Tech departments in a $50 million dollar store with a focus on driving sales and overall guest satisfaction
- Assisted the Store Director in all store operations, including running all store processes in the absence of the Store Director, including all store teams (Front end, Order Fulfillment, General Merchandise, Backroom Operations)
- Lead the team to create a pleasant shopping environment for guests
- Coached and develop Team Leaders to run their respective areas of focus
- Implemented operational changes to existing procedures to streamline processed and increase productivity
- Assisted in inventory prep and execution
- Assisted in managing all aspects of the Visual Merchandising and presentation of the store.
Store Manager/ New Store Opening Manager/ District Visual Leader
Torrid
Manchester, NH
- Manage hiring, scheduling, cash handling, and inventory duties
- Recruitment of as well as training and development of new staff
- Traveled on behalf of the company to open new stores
- This consisted of a 4 day turnaround from bare bones to grand opening ready
- Would travel the district to ensure visual standards were up to company standard and host in store workshops for teams struggling with merchandising
- Followed up with stores to ensure visits were impactful for the training of their teams and profitability for their stores
- Would travel the district with the District Manager to perform store visits in preparation for future District Manager roles.
Education
Diploma - General Studies
Raymond High School
Raymond, NH06.2004
Skills
- Recruiting
- Training and Development
- Detail Oriented
- Goal Driven
- Passionate in all aspects of Visual Merchandising
- Proficient in all Microsoft Office tools
- Kronos/UKG scheduling tools
- Datascan inventory trained
- Customer Relationships
- Relationship building and management
- Goals and performance
- Business development and planning
- Operations Management
Awards
- Sales Excellence Summit Winner, 2023, Bath & Body Works
- 100k Club winner, 2023, Black Friday Sales Bath & Body Works
Timeline
CoManager
Ulta Beauty
06.2024 - Current
Store Manager
Bath & Body Works
03.2023 - 06.2024
Executive Team Leader
Target
Store Manager/ New Store Opening Manager/ District Visual Leader
Torrid
Diploma - General Studies
Raymond High School