Kimi B. Leyva
Albuquerque,NM
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
Wendys Restaurant
Albuquerque, NM
08.2002 - 04.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed marketing strategies designed to increase brand awareness within target markets.
Line Cook Supervisor
Griff's Hamburgers
Albuquerque, NM
03.2012 - 12.2019
- Ensured compliance with all applicable laws, regulations, and standards.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Directed, supervised, and trained line cooks in preparation of dishes according to recipes and established standards.
- Managed inventory levels for perishable goods such as vegetables, fruits, dairy products, meats, and seafood.
Cook Supervisor
Ortega's New Mexican Restaurant
Albuquerque, NM
02.2001 - 12.2001
- Supervised and managed the kitchen staff in preparing, cooking, and presenting food.
- Provided guidance to employees regarding job duties and performance expectations.
- Monitored food quality control and safety standards to ensure compliance with health regulations.
Education
GED -
On Line Courses
Beginning On Line05-2001
Skills
- Schedule Management
- Service Quality Improvement
- Vendor Sourcing
- Account Management
- Branding
- Financial Administration
- Profit Generation
- Leadership and team building
Certification
- ServSafe Certification
Timeline
Line Cook Supervisor
Griff's Hamburgers
03.2012 - 12.2019
General Manager
Wendys Restaurant
08.2002 - 04.2024
Cook Supervisor
Ortega's New Mexican Restaurant
02.2001 - 12.2001
GED -
On Line Courses
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