Kimika Melvin
Pharmacy Technician
Fayetteville,NC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to VA. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
04.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed opening and closing duties for pharmacy.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Education
Certificate - Pharmacy Technician
Pharmacy Technician University
Online 04.2023
Certificate - Phlebotomy
Sampson Community College
Clinton, NCSkills
- Office Cleaning
- Social Perceptiveness
- High-Volume Environments
- Prescriptions Management
- Insurance Verification
- Troubleshooting Malfunctioning Equipment
- Prescription Order Verification
- FDA and ICH Guidelines
- Patient Confidentiality
- Refill Requests
- Serve Customers
- HIPAA
- Customer Identification Checks
- Laboratory Operations
- Quality Assurance and Control
- Assisting Pharmacists
Certification
- CPhT - Certified Pharmacy Technician
- Certified Immunization Technician
- CPR Certified
- PT - Phlebotomy Technician
Timeline
Pharmacy Technician
Walmart
04.2022 - Current
Certificate - Pharmacy Technician
Pharmacy Technician University
Certificate - Phlebotomy
Sampson Community College
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