Experienced HR professional with over 10 years of expertise in effectively managing a wide range of HR functions. Demonstrated success in driving strategic HR initiatives that align with and support business goals. Proven ability to develop and implement comprehensive talent acquisition and retention strategies, resulting in successful recruitment and retention of top-tier talent.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director, Human Resources
Ascension Saint Thomas Rehab Hospital
04.2022 - 09.2024
Oversaw all facets of the HR department as the only HR member onsite for a 40-bed Inpatient Rehabilitation hospital.
Managed full-cycle recruitment to ensure availability of appropriate staffing, hired over 200 employees.
Collaborated with cross-functional teams to develop workforce planning strategies aligned with business goals.
Provided leadership training, coaching, and mentoring support to employees at all levels of the organization.
Coordinated staff education programs, oversaw workers' compensation program, managed performance review process, and assist with payroll and benefits administration.
Managed deployment for employee engagement survey and helped to create an action plans.
Implemented employee engagement committee and recognition programs to enhance workplace morale.
Supervised hospital receptionists, volunteers, and contract staff to ensure efficient operations
·Served as Administrator On-Call for the hospital, twice a quarter.
Developed strategic partnerships with local universities to create a pipeline of qualified candidates.
Facilitated onboarding sessions and on-the-job training for new hires.
Served as a trusted advisor to leaders in matters related to employee relations and conflict resolution
Human Resource Generalist
Lifepoint Health
04.2021 - 03.2022
Managed employee relations issues, including conflict resolution, employee grievances, and disciplinary actions.
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
Led the HR strategic project by transferring over 300 medical coders to the corporate HRIS system.
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Provided guidance to managers and employees on payroll, FMLA and benefits.
Coordinated with corporate senior leaders and regional HR directors to communicate company policies across multi-state hospitals.
Conducted exit and stay interviews for employees.
Benefits Specialist
Lifepoint Health
08.2015 - 04.2021
Managed retirement benefits for more than 20,000 employees. Directed the strategic initiative to consolidate two retirement plans and their 22 sub plans.
Reconciled control totals weekly for three retirement plans and ensured accuracy for $2,000,000
Conducted internal audits, processed death claim payments, and managed plan expenses.
Collaborated with ERISA attorneys to develop and enforce retirement plan changes, via IRS guidelines
Resolved issues and inquiries from plan participants regarding retirement benefits.
Collaborated with payroll department to ensure accurate deductions were processed correctly each pay period.
Benefits Specialist
SP Plus Corporation
11.2010 - 07.2015
Directed day-to-day operations of health and welfare benefit programs for over 20,000 employees
Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
Supervised team of four benefits associates.
Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
Updated HRIS systems as needed to reflect benefit-related changes accurately.
Education
Bachelor of Business Administration - Human Resource Management
Tennessee State University
Nashville, TN
05.2010
Skills
Strategic Planning
Employee Relations
Talent Management
Performance Management
Conflict Resolution
Employee Engagement
Leadership
Relationship Building
HR analytics
Organizational culture
Certification
Society of Human Resources Management Certified Professional (SHRM-CP)
Timeline
Director, Human Resources
Ascension Saint Thomas Rehab Hospital
04.2022 - 09.2024
Human Resource Generalist
Lifepoint Health
04.2021 - 03.2022
Benefits Specialist
Lifepoint Health
08.2015 - 04.2021
Benefits Specialist
SP Plus Corporation
11.2010 - 07.2015
Bachelor of Business Administration - Human Resource Management
Tennessee State University
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