Kimmi Brown
Silver Spring,Maryland
Summary
Administrative Coordinator at Adventist Healthcare Rehabilitation, specializing in strategic decision-making and EHR management to improve patient care. Lead quality improvement initiatives, enhancing scheduling, and compliance processes. Acknowledged for exceptional problem-solving skills, resulting in increased operational efficiency and patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Adventist Healthcare Rehabilitation
Silver Spring, USA
04.2025 - Current
- Evaluate daily staffing requirements for patient units and coordinated assignments to optimize care.
- Oversee patient scheduling processes to ensure adherence to insurance regulations.
- Support leadership with clerical responsibilities and data collection efforts.
- Assist with payroll data entry for staff in inpatient units, ensuring accuracy.
- Collaborate with therapy department leadership on staff assignments and patient scheduling strategies.
- Utilize departmental resources efficiently while adhering to budgetary constraints.
Therapy Technician
Adventist Healthcare Rehabilitation
Silver Spring, USA
01.2023 - Current
- Facilitated patient treatment plans through collaboration with physicians, therapists, and nursing staff.
- Enhanced productivity to accommodate increased caseload demands.
- Resolved patient and family concerns to promote positive experiences.
- Managed electronic health records (EHRs) in compliance with HIPAA regulations.
- Organized departmental projects and initiatives to achieve organizational objectives.
- Responded promptly to patient inquiries, ensuring timely communication.
- Led training for new hires, maximizing staff knowledge and efficiency.
Weekend Therapy Scheduler
Adventist Healthcare Rehabilitation
Silver Spring, USA
08.2022 - 01.2025
- Developed and maintained appointment schedules for 42 patients, ensuring optimal operational efficiency.
- Implemented cost-saving measures that enhanced patient satisfaction ratings.
- Coordinated schedules with facility departments and external care providers to improve patient care.
- Demonstrated proficiency in managing multiple responsibilities while adjusting schedules effectively.
- Organized patient medical records in compliance with HIPAA standards.
- Assessed clinical records for accuracy in provider documentation.
- Tracked therapy minutes to optimize scheduling and improve CMS three-hour compliance adherence.
DME Coordinator
Adventist Healthcare Rehabilitation
Takoma Park, USA
06.2019 - 12.2022
- Assisted Case Manager in planning discharges to identify optimal DME solutions for home care.
- Determined insurance coverage and eligibility for DME following established guidelines.
- Liaised between patients and vendors to guarantee prompt DME delivery.
- Collaborated with payers and suppliers, refining the DME process for enhanced patient experience.
- Ensured provider documentation and authorization compliance with payer guidelines.
- Utilized comprehensive knowledge of Medicare, Medicaid, Worker's Compensation, VA, and private insurance coverages.
- Guided families towards community resources for non-covered DME products and services.
Mobility Analyst
Adventist Healthcare Rehabilitation
Takoma Park, USA
01.2018 - 01.2020
- Conduct functional assessment for all admissions to determine patients' mobility level
- Assess range of motion, strength, coordination, and functional mobility
- Complete FIM to guide quality improvement and establish patients' goals
- Educate patient care teams and families on mobility limitations and strategies to enhance fall prevention and promote patient safety
- Maintain accurate and detailed records of patients' mobility assessments and care plans
CNA
Home Instead Senior Care
Rockville, USA
01.2016 - 01.2018
- Deliver care to disabled adults to improve their mental health and enhance their quality of life
- Utilize strong clinical skills to perform post operational care for a safe recovery process
- Provide excellent personal care to maximize patient satisfaction
- Prioritize accurate, complete, and timely care documentation in Electronic Medical Record (EMR) to meet regulatory requirements
- Collaborate with the care provider team to effectively meet patients' long and short-term goals
Education
Bachelor's - Health Services Management
University of Maryland GC
Adelphi, MD05.2024
Associates of Arts - General Studies
Montgomery College
Takoma Park, MD05.2022
Skills
- Customer service management
- Effective communication skills
- Strategic decision-making
- Problem-solving abilities
- Data entry proficiency
- Time and schedule management
- Information management systems
- Electronic health records (EHR) knowledge
- Quality improvement initiatives
Certification
- Certified Nursing Assistant (CNA), MBON, 12/01/15
- Basic Life Support (BSL and AED), American Heart Association, 06/01/25
Timeline
Administrative Coordinator
Adventist Healthcare Rehabilitation
04.2025 - Current
Therapy Technician
Adventist Healthcare Rehabilitation
01.2023 - Current
Weekend Therapy Scheduler
Adventist Healthcare Rehabilitation
08.2022 - 01.2025
DME Coordinator
Adventist Healthcare Rehabilitation
06.2019 - 12.2022
Mobility Analyst
Adventist Healthcare Rehabilitation
01.2018 - 01.2020
CNA
Home Instead Senior Care
01.2016 - 01.2018
Bachelor's - Health Services Management
University of Maryland GC
Associates of Arts - General Studies
Montgomery College