Kimolee Smith
Toronto,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth at FedEx.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Courier
FedEx
07.2025 - Current
- Delivered packages efficiently while adhering to safety protocols.
- Navigated designated routes to ensure timely deliveries and customer satisfaction.
- Operated handheld scanners to track package status and confirm deliveries.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Communicated with dispatch and customers for accurate delivery information.
- Achieved high customer feedback scores, demonstrating exceptional interpersonal skills during deliveries.
Ramp Handler
FedEx
01.2025 - 07.2025
- Operated material handling equipment to load and unload packages efficiently.
- Sorted packages for delivery based on destination and priority levels.
- Collaborated with team members to optimize workflow and reduce delays in package processing.
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
Customer Service Representative
CanStaff Employment Services
08.2014 - 12.2015
- Resolved customer inquiries through effective communication and problem-solving skills.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Organized daily paperwork to support management
- Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment
Education
High School Diploma -
Jonathan Grant High School
JamaicaSkills
- Interpersonal communication
- Teamwork and collaboration
- Analytical thinking
- Problem-solving abilities
- Excellent communication
- Organizational skills
Certification
- Standard First Aid with CPR/AED Level C
- Basic Life Support - BLS
- Food Handlers
Timeline
Courier
FedEx
07.2025 - Current
Ramp Handler
FedEx
01.2025 - 07.2025
Customer Service Representative
CanStaff Employment Services
08.2014 - 12.2015
High School Diploma -
Jonathan Grant High School