TYLER GRIEGO
Wesley Chapel,FL
Summary
Results-driven team player with a strong background in quality assurance initiatives, adept at resolving issues and fostering effective interpersonal communication. Proficient in project management, personnel training, and production scheduling, ensuring seamless operations and team cohesion. Recognized for setting high standards in work ethic, punctuality, and quality, inspiring colleagues to achieve excellence. Committed to driving continuous improvement and delivering exceptional results and customer service in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Courier
Fedex Express
Lakeland, FL
11.2022 - Current
- Coordinated logistics for package and document delivery, consistently achieving or surpassing established timeframes.
- Confirmed delivery details, obtained necessary signatures, and maintained accurate documentation to enhance customer satisfaction.
- Executed safe operation of company vehicles, ensuring compliance with traffic laws and adherence to route schedules.
- Executed precise handling protocols for fragile and high-value items, achieving a record of zero damage incidents over an extended period.
- Addressed and resolved delivery issues efficiently during customer pickups and drop-offs, maintaining a high standard of professionalism.
- Collaborated with dispatch to optimize delivery routes based on traffic conditions, weather, and urgent requests.
- Performed thorough cleaning and basic inspections of vehicles to guarantee optimal operational performance.
Behavioral Health Technician
Spring Gardens Recovery
Springhill, FL
02.2022 - 11.2022
- Conducted comprehensive data collection through systematic observation.
- Developed and executed plans for group activities, ensuring alignment with team objectives and goals.
- Documented and analyzed patient responses to illness and treatment to inform clinical decisions.
- Identified and prioritized patient physical care needs to promote overall well-being.
- Enhanced resident well-being by providing timely wake-up and bedtime support. Improved social interaction through organized shopping trips and recreational activities. Streamlined access to healthcare by coordinating meetings and medical appointments.
- Monitored compliance with safety protocols and infection control standards to foster a secure healthcare setting.
- Facilitated crisis intervention and maintained a supportive milieu to promote safety and well-being for both patients and staff.
- Developed and maintained supportive therapeutic relationships with assigned patients to facilitate their recovery process.
- Supported efficient admission and discharge operations to enhance patient experience.
- Guided patients in implementing coping mechanisms to address daily living issues identified in their service treatment plans.
- Executed thorough searches for contraband in rooms and common areas, maintaining a secure environment.
- Implemented procedures for the confiscation and secure storage of contraband discovered during inspections.
- Documented detailed and timely reports for each client to enhance service delivery and client satisfaction.
Department Manager
Walmart
Clermont, FL
03.2015 - 02.2022
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Assigned tasks based on operational needs and individual strengths.
- Trained employees on proper and safe use of equipment and tools.
Sales Associate
Walmart
Clermont, FL
03.2015 - 02.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
Oil and Lube Technician
Walmart
Clermont, FL
03.2015 - 02.2022
- Drained motor oil, changed oil filters, greased chassis fittings.
- Rotated tires and checked brakes on vehicles.
- Performed automotive preventive maintenance/inspected tires.
- Replaced cabin, fuel, air and oil filters-tested horn and lights.
- Checked fluids and maintenance-related parts and topped off or replaced.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Provided customer service regarding vehicle maintenance and necessary work to keep vehicles operating properly.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Installed batteries, shock absorbers and exhaust systems.
- Reviewed completed work and road-tested vehicles.
- Documented technical and system work performed for each vehicle on repair order.
CAP Team 2 Associate
Walmart
Wesley Chapel, FL
03.2015 - 02.2022
- Guided customers in navigating the store to efficiently locate and select desired merchandise.
- Streamlined supply organization, enhanced product presentation, and ensured removal of damaged items from assigned locations.
- Executed setup and maintenance of modular displays and aisleway stacks to effectively showcase targeted merchandise.
- Oversaw labeling and pricing processes for merchandise, focusing on safeguarding fragile items and minimizing shrinkage.
- Utilized forklifts, pallet jacks, hand trucks, and overhead cranes to facilitate the movement of materials throughout the facility.
- Conducted thorough order reviews to ensure precise identification of item numbers and effective merchandise retrieval from bins or shelves.
- Conducted regular maintenance to uphold stockroom orderliness and enhance safety standards.
- Assessed and documented condition of stock items to identify damage, facilitating timely reporting to supervisors.
- Adapted to changes and unforeseen circumstances to maintain on-time product delivery for customer satisfaction.
- Engaged with diverse audiences to ensure clear communication in challenging settings.
- Coordinated the lifting, opening, and transportation of 50 heavy products, maintaining safety and efficiency throughout the process.
Grocery Manager
Walmart
Zephyrhills, FL
03.2015 - 02.2022
- Oversaw distribution of daily tasks to staff and verified adherence to expected time frames for completion.
- Evaluated store inventory and coordinated product orders to support uninterrupted sales operations.
- Cultivated an environment of high performance by demonstrating accountability and inspiring others to take ownership of their actions.
- Managed efficient restocking of grocery items to ensure availability and support consistent sales performance.
- Assisted patrons in finding desired products, contributing to overall customer engagement and retention.
- Inspected grocery store for hygiene standards and confirmed appropriate stocking of shelves in refrigerated sections and freezers.
- Coordinated efficient team operations to enhance profitability by minimizing waste and managing shrinkage.
- Monitored and enforced compliance with food safety regulations to maintain a safe environment for employees and patrons.
- Conducted thorough assessments and implemented optimizations to elevate operations in response to evolving demand trends.
- Assessed supplier operations to verify timely delivery and conformity with established contract requirements.
- Coordinated merchandise displays and maintained customer service excellence through prompt inquiry responses.
Garden Department Lead
Walmart
Tampa, FL
03.2015 - 02.2022
- Oversaw analysis of inventory and sales records to track market trends. Provided senior management with comprehensive reports to facilitate strategic decision making.
- Oversaw comprehensive promotion initiatives to elevate store revenue and foster customer interaction.
- Ensured optimal supply levels and organization within the establishment to maintain operational efficiency and uphold cleanliness standards.
- Conducted thorough evaluations of merchandise to ensure complete accuracy of orders regarding price and quantity.
- Conducted research on out-of-stock products to locate alternative inventory options in nearby stores.
- Managed staff performance assessments to ensure alignment with organizational goals.
- Analyzed problems and executed timely resolutions to maintain workflow continuity.
- Executed strategic merchandise display layouts to optimize visibility and promote upcoming sales effectively.
- Utilized point of sale register system to facilitate accurate and timely customer transactions.
- Supervised all aspects of stock management, including incoming merchandise handling, inventory replenishment, and loss prevention strategies.
CAP 2 Supervisor
Walmart
Tampa, FL
03.2015 - 02.2022
- Oversaw organized restocking activities to maintain attractive and accessible merchandise displays for shoppers.
- Executed manual operation of pallet jacks to facilitate efficient movement of inventory between storage and sales areas.
- Supported customer satisfaction by efficiently assisting with item location on sales floor and in backroom storage areas.
- Facilitated streamlined unloading operations by implementing proper down stacking methods to enhance efficiency.
- Coordinated staging of merchandise to ensure prompt accessibility for storage or immediate restocking on sales floor.
- Followed detailed pick sheets to accurately gather merchandise for restocking, enhancing product availability for customers.
- Executed retrieval of products from multiple departments to maintain organized sales floor displays.
- Developed and implemented strategic workflows to drive efficiency improvements.
- Coordinated with team members to allocate tasks effectively and ensure timely completion of goals.
- Conducted hazard identification and resolution in warehouse settings, contributing to a safer work environment.
- Achieved optimal team performance by effectively managing employee schedules and task assignments. Enhanced operational efficiency through strategic workflow planning to accommodate fluctuating workloads. Delivered consistent results by aligning team efforts with business objectives.
- Analyzed shipping paperwork and freight conditions to determine effective loading and unloading strategies.
- Conducted regular assessments of safety equipment and procedures to maintain optimal workplace safety standards.
- Alerted upper management and department heads to items loaded and any problems faced during the process.
- Evaluated freight characteristics to enhance loading efficiency.
Fresh Produce Associate
Walmart
Zephyrhills, FL
03.2015 - 02.2022
- Maintained organized and sanitized food areas to support food safety and improve overall presentation quality.
- Managed inventory rotation to uphold quality standards and minimize waste.
- Maintained hygiene standards by adhering to established cleaning and sanitizing procedures for all work surfaces and equipment.
- Implemented safety measures and organized workspace to promote a clean and secure work environment.
- Conducted assessments of floor displays to ensure timely restocking of merchandise.
- Conducted price checks and identified product availability to assist customers effectively.
- Redesigned signage to reflect updated pricing and strategically promote featured merchandise.
- Assessed planograms and end cap arrangements to ensure effective merchandising of items.
- Operated material loading equipment to efficiently load, unload, and transport heavy products.
- Utilized lift equipment to enhance inventory management by retrieving items from stock and arranging shelves and bins.
- Enhanced store presentation by systematically returning merchandise to appropriate locations and replenishing displays.
- Evaluated customer activities to recognize security vulnerabilities and reported issues to management for further action.
- Assisted customers by showcasing product features and addressing concerns to facilitate sales. Guided clients through product demonstrations, highlighting key benefits and resolving any objections to support purchase decisions. Supported sales efforts by effectively communicating product advantages and overcoming customer hesitations.
- Curated and organized product displays to optimize customer engagement and promote target merchandise.
- Analyzed customer preferences to recommend optimal merchandise selections.
Asset Protection Associate
Walmart
Zephyrhills, FL
03.2015 - 02.2022
- Monitored and maintained security systems and procedures to ensure a safe environment for visitors and staff.
- Documented occurrences of shoplifting and attempted theft through well-structured reports for review and action.
- Conducted thorough review of surveillance footage to support theft investigation efforts.
- Monitored inventory levels and enforced protocols to ensure asset protection and reduce loss.
- Assessed customer interactions to identify potential shoplifting incidents and notified management to ensure store security.
- Conducted thorough patrols of store aisles to maintain safety and prevent theft.
- Apprehended shoplifters and coordinated with local law enforcement for prompt intervention.
- Conducted thorough loss investigations in partnership with store managers to enhance security measures.
- Monitored and enforced compliance with physical security protocols to enhance asset protection.
- Implemented measures to reduce risk and managed the apprehension and detention of shoplifters, ensuring compliance with security protocols.
- Developed and implemented a structured schedule for strategy discussions with asset protection specialists.
Hardlines Team Lead
Walmart
Wesley Chapel, FL
03.2015 - 02.2022
- Conducted regular inspections and implemented cleaning protocols to sustain hazard-free and efficient work areas.
- Directed team members in daily task delegation to maximize group efficiency.
- Advanced to leadership position in acknowledgment of outstanding work ethic and dedication to providing exceptional customer experiences.
- Analyzed team dynamics and implemented strategies to foster customer loyalty and support retention initiatives.
- Cultivated positive employee relationships by leading communication training and development coaching.
- Developed and delivered training sessions for new hires on machine operations and safety measures to ensure compliance and reduce injury occurrences.
- Performed comprehensive equipment inspections at all shift stages to promptly address issues and prevent project delays.
- Orchestrated formation of a high-performing software engineering team to tackle urgent production challenges using a tiger team methodology.
Education
High School Diploma -
South Lake High School
Groveland, FL07-2013
Skills
- Inventory control procedures
- Merchandising knowledge
- Retail loss prevention
- Cash handling accuracy
- Relationship selling
- Outgoing personality
- Energetic self-starter
- Team player mentality
- Verbal/written communication
- Negotiation Tactics
- Reading comprehension skills
- Money handling
- Cash register operation
- Documentation and recordkeeping
- Superb time management
- Reliable and punctual
- Excellent communication skills
- Written and oral communication skills
- Sales expertise
- Listening skills
- Business development
- Sales Forecasting
- Customer relations
- Planning
- PPE use
- Supervision and leadership
- Team building
- Computer skills
- Teamwork and collaboration
- [Area of certification] certified
- Microsoft office
- Training & Development
- Interpersonal communication
- Clerical support
- Data entry
- FLUENT IN [LANGUAGE]
- Recordkeeping
- Team management
- Calm under pressure
- Multitasking
- [Type] Software Proficiency
- Written communication
Certification
CPR Certified
Timeline
Courier
Fedex Express
11.2022 - Current
Behavioral Health Technician
Spring Gardens Recovery
02.2022 - 11.2022
Department Manager
Walmart
03.2015 - 02.2022
Sales Associate
Walmart
03.2015 - 02.2022
Oil and Lube Technician
Walmart
03.2015 - 02.2022
CAP Team 2 Associate
Walmart
03.2015 - 02.2022
Grocery Manager
Walmart
03.2015 - 02.2022
Garden Department Lead
Walmart
03.2015 - 02.2022
CAP 2 Supervisor
Walmart
03.2015 - 02.2022
Fresh Produce Associate
Walmart
03.2015 - 02.2022
Asset Protection Associate
Walmart
03.2015 - 02.2022
Hardlines Team Lead
Walmart
03.2015 - 02.2022
High School Diploma -
South Lake High School