Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kimora Bryant

Greensboro,NC

Summary

I have a strong work ethic, excellent teamwork, problem-solving, and organizing abilities and I'm a skilled multitasker. I'm ready to aid the team by taking on any task. I am a dependable, committed team player who approaches problems creatively. I am reliable, and organized, and successfully manage many priorities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
11.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Front of House Team Member

Chick-Fil-A
02.2020 - 07.2023
  • Established a welcoming atmosphere by greeting each guest warmly.
  • Assisted with delivering food, filling beverages, and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Kept the register accurately through correct billing, payment processing, and cash management practices.
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Certified Nursing Assistant

Airse Health Training Institute
Greensboro, NC
10-2024

High School Diploma -

North Mecklenburg High School
Huntersville, NC
06.2022

Skills

  • Team Management
  • Verbal and Written Communication
  • Customer Needs Assessments
  • Constructive Feedback
  • Maintaining Clean Work Areas
  • Billing and Payment Processing
  • Customer Engagement
  • Guest Satisfaction
  • Team Goals
  • Accurate Cash Handling
  • Time Management Skills
  • Conflict Mediation
  • Confidentiality and HIPAA
  • Workflow optimization
  • Problem-solving skills
  • Team collaboration
  • Pharmacy ethics
  • Prescription filling
  • Pharmaceutical calculations
  • Interpreting and processing medication orders
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Compassionate communication
  • Emotional support
  • Clinical documentation
  • Multitasking and organization
  • Critical thinking

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Pharmacy Technician

Walgreens
11.2023 - Current

Front of House Team Member

Chick-Fil-A
02.2020 - 07.2023

Certified Nursing Assistant

Airse Health Training Institute

High School Diploma -

North Mecklenburg High School
Kimora Bryant