Kimoy Baker
Fort Pierce,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Walgreens
07.2023 - Current
- Answered product questions using knowledge of sales and store promotions.
- Maintained accurate records of customer transactions for reporting purposes.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Mental Health Technician
Sandy Pines Residential Treatment Center
05.2022 - 03.2023
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Customer Service Representative
Walmart
07.2021 - 04.2022
- .
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Career Source - Logistics And Materials Management
Indian River State College
Ft. Pierce, FL08.2023
Career Source - Construction Engineering
Indian River State College
Ft. Pierce, FL08.2023
High School Diploma -
Fort Pierce Westwood High School
Fort Pierce, FL06.2020
Skills
- Educational Feedback
- Customer Complaint Resolution
- Telephone Management
- Customer Service and Assistance
- Customer Satisfaction
- Charting and Clinical Documentation
- Mental Health Support
- Crisis Resolution
- Excellent Customer Service Skills
- Nursing Assistance
- HIPAA Requirements
- Safety Behaviors
Certification
- First Aid/CPR Certified
Timeline
Customer Service Cashier
Walgreens
07.2023 - Current
Mental Health Technician
Sandy Pines Residential Treatment Center
05.2022 - 03.2023
Customer Service Representative
Walmart
07.2021 - 04.2022
Career Source - Logistics And Materials Management
Indian River State College
Career Source - Construction Engineering
Indian River State College
High School Diploma -
Fort Pierce Westwood High School
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