Kimoya Cummings
Lithonia ,GA
Summary
Hardworking and reliable employee with background in stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration within over the years.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Anchor Pharmacy
04.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Unit Clerk
Sutton Park Nursing Home
09.2021 - 10.2023
- Prepared admissions charts and scanned records.
- Answered multi-line telephone system, provided information and directed calls.
- Arranged discharges and patient transportations.
- Interacted with customers by phone, email or in-person to provide information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Cashier
DeCiccos And Sons
01.2019 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and located items.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Associate Degree - Business of Administration
The College of Westchester
White Plains, NY08.2023
High School Diploma -
New Rochelle High School
New Rochelle, NY06.2019
Skills
- Staff mentoring
- Coin counting
- Training and mentoring
- Customer service skills
- Teamwork skills
- Preparing Charts
- Faxing Orders
- Scheduling Labs
- Retrieving Medical Records
- Medical Recordkeeping
- Taking Client Histories
- Patient Health Information Access
- Teamwork and Collaboration
- Scheduling Tests and Procedures
- Office Coordination
- Payment Scheduling and Collection
Timeline
Pharmacy Technician
Anchor Pharmacy
04.2024 - Current
Unit Clerk
Sutton Park Nursing Home
09.2021 - 10.2023
Cashier
DeCiccos And Sons
01.2019 - 11.2020
High School Diploma -
New Rochelle High School
Associate Degree - Business of Administration
The College of Westchester