Kimya Bradford
Murfreesboro,TN
Summary
Dynamic professional with exceptional organizational skills and a proven ability to multitask effectively. Skilled in prioritizing competing business and customer demands while fostering strong relationships. Demonstrates success in collaborative environments, driving team objectives forward with ease.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transportation Dispatcher
UPS Mail Innovations
Smyrna, TN
02.2025 - 04.2025
- Dispatched drivers to meet daily delivery needs for company customers.
- Communicated with third-party logistics providers regarding pick-up and delivery times and locations.
- Relayed work orders, messages or information using telephones or two-way radios.
- Scheduled loads according to priority and available equipment.
- Recorded and maintained files or records of customer requests, work or services performed.
- Delivered exceptional customer service through direct communication with clients and team members.
- Ensured all paperwork was completed accurately and in a timely manner.
- Documented services performed, operations information, and dispatch details in system.
- Prepared manifests and shipping documents for each load dispatched.
- Processed transportation orders and entered data accurately into the dispatch system.
Sortation Associate
Amazon
02.2023 - 02.2025
- Operated a variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing materials to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems, as well as safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
- Utilized physical strength to move mail and packages of varying sizes and weights.
Sales Representative
Asurion
05.2018 - 01.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta, GA05.2016
Skills
- Adaptability
- Problem solving
- Time management
- Data entry
- Manifest preparation
- Customer service
- Team collaboration
- Computer literacy
- Dispatch communication
- Multitasking
- Paperwork processing
- Certified in CPR/AED
- Fitness Program Design
Certification
National Academy of Sports Medicine Certified Personal Trainer / Coach
December 2022 - Present
Timeline
Transportation Dispatcher
UPS Mail Innovations
02.2025 - 04.2025
Sortation Associate
Amazon
02.2023 - 02.2025
Sales Representative
Asurion
05.2018 - 01.2021
Bachelor of Arts - Psychology
Clark Atlanta University
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