Alyssa McGregory
Chicago,IL
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Patient Services Coordinator
MyEyeDr
Chicago, IL
08.2020 - Current
- Front desk position that includes answering phone, checking in and checking out patients.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Performs the daily management of encounter form processing and reconciliation.
- Explains processes and procedures to new patients and assists with paperwork .
Site Manager
Aids Healthcare Foundation
Chicago, IL
04.2019 - 08.2020
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Maintained agile, responsive organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Identified and capitalized on community business opportunities with effective networking.
Store Manager
Palm USA
Chicago, IL
07.2017 - 02.2019
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Inspector in Quality Assurance
Frensius Kabi
Melrose Park, IL
03.2013 - 06.2017
- Performed visual inspections and non-destructive tests where appropriate.
- Monitored production processes to gain understanding of problematic steps and rectify issues.
- Communicated with production team members about quality issues.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
Education
High School Diploma -
Northside College Preparatory High School
Chicago, IL06.2008
High School Diploma -
Northside College Preparatory High School
Chicago, IL06.2008
Skills
- Resource Coordination and Allocation
- Research and Analytical Skills
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Document and File Management
- Ease with Computers and Technology
- Reception Duties
- Skilled in Microsoft Office
- Highly Efficient and Productive
- Sensitive Material Handling
Certification
Foundations Of Project
Management- Coursera
Timeline
Patient Services Coordinator
MyEyeDr
08.2020 - Current
Site Manager
Aids Healthcare Foundation
04.2019 - 08.2020
Store Manager
Palm USA
07.2017 - 02.2019
Inspector in Quality Assurance
Frensius Kabi
03.2013 - 06.2017
High School Diploma -
Northside College Preparatory High School
High School Diploma -
Northside College Preparatory High School