Kindarley Cadet
Miami,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Organized and detail-oriented with Impeccable customer service experience. Strives to meet clients needs, drive satisfaction and promote long-term loyalty.
Overview
13
13
years of professional experience
Work History
Server/Waiter
Tap 42 Aventura
Aventura, FL
12.2021 - Current
- Managed bank operations, including cash handling and accurate counting
- Managed orders and effectively communicated with guests
- Served as a shift leader
- Created an efficient and welcoming atmosphere for customers
- Cultivated relationships with guests, increasing the likelihood of them becoming loyal patrons.
- Enhanced revenue by showcasing comprehensive menu expertise and offering confident recommendations
Server/Bartender
Icebox cafe
Miami Beach, FL
01.2018 - 07.2021
- Ensured that each guest was served courteously, quickly, and efficiently.
- Demonstrated unwavering commitment to customer service and satisfaction
- Assisted in training new servers.
- Kept detailed record of all shift transactions.
Front of House Shift Leader
Salsa Fiesta
Aventura, FL
06.2013 - 07.2016
- Trained new employees in restaurant policies, procedures and job duties.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Supervised the preparation of food orders to ensure accuracy and timeliness of delivery.
- Performed opening and closing duties such as setting up register stations, restocking items, cleaning work areas.
Front Desk Agent
Courtyard by Marriott
Aventura, FL
05.2011 - 01.2014
- Assisted with check-in and check-out procedures for guests.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Scheduled reservations for groups and special events.
- Answered phones, responded to inquiries, and emails.
- Kept accurate records of guest transactions.
- Addressed customer needs in a timely manner.
- Provided information about hotel amenities, services, and local attractions.
Education
High School Diploma -
North Miami Beach High School
North Miami Beach, FL06-2011
Some College (No Degree) -
Broward College
Miami, FLSkills
- Sales expertise
- Cash Management
- Bilingual (Haitian creole)
- Exceptional customer service
- Revenue Growth
- Time management proficiency
- Telephone management
- Research abilities
- Data Interpretation
- Marketing
- Social Media Management
- Technical knowledge
- Event Coordination
References
References available upon request.
Timeline
Server/Waiter
Tap 42 Aventura
12.2021 - Current
Server/Bartender
Icebox cafe
01.2018 - 07.2021
Front of House Shift Leader
Salsa Fiesta
06.2013 - 07.2016
Front Desk Agent
Courtyard by Marriott
05.2011 - 01.2014
High School Diploma -
North Miami Beach High School
Some College (No Degree) -
Broward College
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