Kindle Coggins
Tupelo,MS
Overview
4
4
years of professional experience
Work History
Sales Associate
Factory Connection
Tupelo, MS
05.2022 - 08.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Scheduled shifts for fellow associates during peak traffic times.
- Attended weekly team meetings to review performance goals and objectives.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Server
Ocharleys
Tupelo, MS
02.2021 - 06.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Stayed informed about daily specials, new menu items, promotions.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Provided exceptional service to high volume of daily customers.
Server
Huddle House
Tupelo, MS
05.2019 - 01.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
South Pontotoc High School
Pontotoc, MS05-2018
Skills
- Inventory Control
- Product Sales
- Retail Loss Prevention
- Sales Development
Timeline
Sales Associate
Factory Connection
05.2022 - 08.2023
Server
Ocharleys
02.2021 - 06.2023
Server
Huddle House
05.2019 - 01.2023
High School Diploma -
South Pontotoc High School