Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kindness Carr-Pigford

Inwood,WV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Railroad Communications Specialists

Keolis Rail Services, NA
05.2010 - Current
  • Creates and maintains daily and weekly reports.
  • Efficiently assists Train Conductors to maintain customer satisfaction.
  • Communicates with Train Conductors to access daily trip reports.
  • Monitors on-screen train movements.
  • Reports any schedule delays or track changes by radio or telephone to upper management.
  • Manages time efficiently in order to complete all tasks within deadlines.
  • Demonstrates respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with strong work ethic.
  • Uses critical thinking to break down problems, evaluate solutions and make decisions.
  • Develops and maintains courteous and effective working relationships.
  • Identifies issues, analyze information and provides solutions to problems.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Works well in team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in team environment.

Train Conductor

NJ Transit
10.2003 - 05.2010
  • Communicated with train dispatchers to obtain and adjust directions.
  • Made public announcements on routes and delays.
  • Maintained strict schedules for passengers and cargo.
  • Communicated through various methods to conduct train movement.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.
  • Negotiated and directed train and rail cars movement.

Education

GED -

Weequahic High School
Newark, NJ
06.1985

Skills

  • Conflict Resolution Tactics
  • Customer Satisfaction
  • Constructive Feedback
  • Adaptability and Flexibility
  • Dependable and Consistent
  • Accurate and Precise
  • Stress Tolerance
  • Resolve Grievances
  • Safety Policies and Procedures
  • Professional Relationships

Additional Information

My life skills, combined with my commitment, dedication and ability to adapt to any new environment would be an asset to this company.

Timeline

Railroad Communications Specialists

Keolis Rail Services, NA
05.2010 - Current

Train Conductor

NJ Transit
10.2003 - 05.2010

GED -

Weequahic High School

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Kindness Carr-Pigford