Detail-oriented Business Professional experienced in supporting operations and administrative workflows in fast-paced environments. Delivered enhanced efficiency and accuracy through effective management of scheduling, data tracking, and process improvement initiatives. Focused on team collaboration and resourceful problem-solving to achieve organizational goals and ensure compliance with standards.
Work History
Executive Assistant
1 Year 8 Months
RE/MAX - Independent Contractor | 12.2024 - Current
Manage administrative operations and scheduling for 250+ clients, coordinating multiple priorities while ensuring timely communication and exceptional service
Coordinate calendars, appointments, and transaction timelines across multiple stakeholders while maintaining accuracy and meeting critical deadlines
Maintain and audit CRM records, transaction documentation, and client files to ensure data accuracy and compliance
Support onboarding of new clients by coordinating documentation, communications, and process requirements
Identify workflow inefficiencies and implement process improvements that increase organization and operational efficiency
Utilize AI tools including ChatGPT to streamline administrative tasks, draft communications, conduct research, and improve workflow efficiency.
Product Marketing Supervisor
1 Year
Arby's Restaurant Group, Inc | 01.2015 - 01.2016
Developed and executed marketing strategies to enhance brand awareness and drive customer engagement
Analyzed market trends and consumer insights to inform product positioning and promotional efforts
Collaborated with cross-functional teams to launch new menu items, ensuring alignment with brand standards
Conducted competitor analysis to identify opportunities for differentiation and growth within the marketplace
Developed and executed marketing strategies to enhance brand awareness and drive customer engagement
Product Marketing Coordinator
1 Year
Arby's Restaurant Group, Inc | 01.2014 - 01.2015
Collaborated with cross-functional teams to create promotional materials aligned with strategic objectives
Developed and executed marketing campaigns to enhance brand visibility and drive customer engagement
Coordinated product launches, ensuring alignment with corporate goals and timely execution across channels
Leveraged data-driven insights to adjust marketing strategies in response to changing market conditions or competitor actions.
Receptionist
10 Months
Arby's Restaurant Group, Inc | 03.2013 - 01.2014
Managed multi-line phone system, directing calls to appropriate staff
Greeted incoming visitors professionally and provided friendly, knowledgeable assistance
Property Manager
1 Year
Colonial Properties Trust | 01.2012 - 01.2013
Managed daily operations of residential properties, ensuring tenant satisfaction and retention
Developed and implemented maintenance schedules to enhance property upkeep and efficiency
Oversaw leasing processes, including tenant screening and lease negotiations, to maximize occupancy rates