Summary
Overview
Work History
Education
Skills
Timeline
Generic

KING-JOSIAH MURIUKI

Riverview

Summary

Resourceful and dedicated college student with strong analytical skills and a steadfast commitment to delivering outstanding customer service. Demonstrated success in efficiently managing multiple academic projects. Proficient in independent work and collaborative efforts, consistently meeting deadlines with minimal supervision. Well-developed problem-solving and critical-thinking skills, complemented by excellent communication, interpersonal, customer service, and organizational abilities. Proficient in Microsoft Outlook and Word.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Aeropostale
10.2023 - 05.2025
  • Provided excellent customer service by assisting customers in locating products and offering detailed information about product features, usage, and availability.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Customer Service Representative

The Mouse Trap (Escape Room)
06.2022 - 09.2023
  • Warmly welcomed and assisted customer groups, clearly communicating objectives and guidelines to ensure a smooth and enjoyable experience.
  • Handled customer inquiries and resolved issues promptly and professionally, maintaining a high standard of service.
  • Conducted post-experience feedback sessions to gather customer insights and implement improvements.
  • Maintained a clean and organized front desk area, contributing to a positive first impression for all visitors.

Freight Handler

Home Depot
01.2021 - 04.2022
  • Managed the issuance and distribution of materials, products, parts, and supplies to customers and co-workers.
  • Loaded and unloaded trucks.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.

Education

BBA - Business Administration

Hillsborough Community College
07.2028

High School -

Jefferson High School

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations

Timeline

Assistant Manager

Aeropostale
10.2023 - 05.2025

Customer Service Representative

The Mouse Trap (Escape Room)
06.2022 - 09.2023

Freight Handler

Home Depot
01.2021 - 04.2022

BBA - Business Administration

Hillsborough Community College

High School -

Jefferson High School

Similar Profiles

CREATE PROFILE