As an aspiring IT professional, I am passionate about computer technology and cybersecurity with adept troubleshooting skills in both hardware and software. Seeking an entry-level position in IT to utilize and enhance my technical expertise.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Intern
Central High School
Victoria, VA
11.2022 - 05.2023
Performed troubleshooting on various software applications and systems.
Provide assistance with Chromebook repairs and IT trouble tickets submitted by faculty members.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Troubleshot devices to identify and solve issues with hardware or software performance.
Identified hardware issues caused by component failures using approved diagnostic tools.
Crew Member
Bojangles'
South Hill, VA
06.2023 - Current
Performed cashier duties such as taking orders, collecting payments and providing change.
Provided excellent customer service to maintain a positive atmosphere for guests..
Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
Central High School
Victoria, VA
05-2023
Some College (No Degree) - Information Systems Technology
Southside Virginia Community College
Alberta, VA
Skills
Customer Engagement
Computer Literate
Chromebook Repairs
Testing and Troubleshooting
Technical Support
Hardware and Software Repair
Proficient in Microsoft Office Programs: Word, Excel, and PowerPoint
Video Editing
Drive-Thru Operations
Crew Leadership
Languages
English
Professional
Filipino
Native/ Bilingual
Certification
CompTIA ITF+ -2023
PowerPoint Associate, Microsoft - 2022
Financial Literacy, W!SE - 2022
ACT WorkKeys National Career Readiness Certificate at the Gold Level
Timeline
Crew Member
Bojangles'
06.2023 - Current
IT Intern
Central High School
11.2022 - 05.2023
High School Diploma -
Central High School
Some College (No Degree) - Information Systems Technology