Kingsley Amanor
Forney,TX
Summary
Dynamic professional with a proven track record in customer service and safe driving practices, honed at Lyft and Uber. Skilled in strategic planning and problem-solving, I excel in fast-paced environments, ensuring timely and efficient task completion. Demonstrated ability to enhance team collaboration and continuously improve processes, achieving a significant increase in customer satisfaction.
Overview
18
18
years of professional experience
Work History
Driver
Lyft And Uber
06.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Production Lead
Don Miguel MegaMex
02.2017 - Current
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Monitored employee activities to verify consistent use of good manufacturing principles.
- Handled production line documentation for waste, downtime and output.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Inspected products and machines to maintain quality and efficiency.
Teacher
Ghana Education Service
06.2007 - 10.2015
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Adapted teaching methods and materials to meet students' varying needs.
Education
Bachelor In Education - Education
University Of Education, Wineba
Winneba, Ghana06.2012
Diploma - Education
Kibi Presbyterian College Of Education
Kibi, Ghana07.2007
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Punctuality
- Equipment operation
- Relationship building
- Equipment monitoring
- Customer rapport
- Strategic planning
- Attention to detail
- Team building
- Friendly and outgoing
- Verbal and written communication
- Confidentiality
- Continuous improvement
- Multitasking Abilities
- Self motivation
- Teamwork and collaboration
- Effective communication
- Problem-solving abilities
- Multitasking
- Decision-making
- Active listening
- Reliability
- Team collaboration
- Analytical thinking
Timeline
Driver
Lyft And Uber
06.2018 - Current
Production Lead
Don Miguel MegaMex
02.2017 - Current
Teacher
Ghana Education Service
06.2007 - 10.2015
Bachelor In Education - Education
University Of Education, Wineba
Diploma - Education
Kibi Presbyterian College Of Education
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