Kingston Wiggan
Orlando,FL
Summary
Dedicated Guest Service Ambassador with a commitment to exceptional visitor experiences. Skilled in addressing inquiries and resolving complaints effectively.
Proven Guest Service Ambassador with strong skills in complaint resolution and guest relations. Experienced in maintaining park organization and cleanliness, collaborating with team members to enhance visitor satisfaction during peak periods.
Overview
2
2
years of professional experience
Work History
Guest Service Ambassador
SeaWorld Parks & Resorts
Orlando, FL
04.2024 - Current
- Delivered exceptional guest service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization throughout the park to enhance visitor experiences.
- Collaborated with team members to ensure efficient operations during peak attendance periods.
- Provided accurate information regarding park attractions, events, and safety protocols to guests.
Education
High School Diploma -
Dr Pjhillips High School
Orlando, FL05-2026
Skills
- Hospitality industry experience
- Strong empathy
- Guest relations
- Complaint handling
Timeline
Guest Service Ambassador
SeaWorld Parks & Resorts
04.2024 - Current
High School Diploma -
Dr Pjhillips High School
jrotc 2 years
2 years of jrotc in high school